Good Afternoon,
Thank you for sharing your concerns. We genuinely value your loyalty and sincerely appreciate your continued trust in AXA. We understand that feeling valued is important, and I want to assure you that your loyalty is very important to us.
I can see you have been a long term, loyal customer to AXA and I can confirm all available discounts and loyalty benefits had been included in your renewal quote this year ensuring that we sent you the lowest available premium with the best cover for your needs.
To show our appreciation, we also offer our AXA Plus loyalty scheme, which provides you with exclusive savings and discounts at leading retailers. These include benefits on hotel breaks, ferry travel, fuel, outdoor living, car accessories, and many more. We are always looking for ways to reward our loyal customers and enhance your experience with us.
If there’s anything more we can do to support you or if you have any further feedback, please don’t hesitate to reach out.
Kind regards
Erin
AXA Insurance
