Good afternoon,
Thank you for taking the time to share your feedback. We truly appreciate your business and your continued loyalty to AXA, especially for renewing your policy with us. We're glad to hear that you found our service to be great; however, we understand your concerns regarding pricing.
Price adjustments may occur due to a variety of factors, including changes in claims trends, regulatory requirements, and overall market conditions. We strive to keep our prices competitive while also ensuring that we can provide the quality coverage and support that our customers expect.
Your feedback is invaluable to us as we strive to improve our offerings. We are committed to providing you with the best possible service.
Thank you once again for renewing your policy and your continued trust in AXA.
Best regards,
Linus
AXA Insurance