Inspiring and empowering customers to read, learn, create and play
Servei
3.1
/5
5
4
3
2
1
537
98
75
105
448
1,263
valoracions de l'últim any
The Works ja no és un client actiu de Feefo
Mostrant 269,282 ressenyes
DH
DARRYL HEATON
Verficada per Feefo
Preston, Lancashire
1 year ago
Què DARRYL HEATON va dir sobre The Works:
Painfully annoying restitution process!!!
Although the products are fine, the way they are packaged for delivery is awful.
The last few consignments that I have received were simply thrown together with no care taken to individually wrap the...
Llegeix més
0
Compartir
Client de confiança
Verficada per Feefo
1 year ago
Great stocking fillers
All items arrived quickly, were well packaged and just as described
0
Compartir
Client de confiança
Verficada per Feefo
1 year ago
All good
0
Compartir
MC
Ms E C
Verficada per Feefo
Northumberland
1 year ago
Què Ms E C va dir sobre The Works:
good selection of kids stories
Good product, easy ordering ….delivery could have been quicker but thankfully I ordered with time to spare.
0
Compartir
JB
Justine Burnett
Verficada per Feefo
North Yorkshire
1 year ago
Què Justine Burnett va dir sobre The Works:
Very quick delivery and canvas was exactly what was promised
0
Compartir
Client de confiança
Verficada per Feefo
1 year ago
Wouldn’t order online again
I have ordered a few times now from the works and either the parcel got lost in transit or items went out of stock. I got a refund without an explanation, I had to contact them for the reason for the...
Llegeix més
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Compartir
MP
Mary Byng-percival
Verficada per Feefo
1 year ago
0
Compartir
Client de confiança
Verficada per Feefo
1 year ago
Order never received - still not resolved
Order was never received due to delivery driver dumping it on the driveway whilst we were not home. Have raised this with delivery service and the works directly. Nearly a month down the line, still...
Llegeix més
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was not delivered to you.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and have emailed you a Denial of receipt form to sign and return as the couriers have advised that your parcel was delivered on the 6th of December, please check your junk/spam.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
Compartir
Client de confiança
Verficada per Feefo
1 year ago
What I ordered, well packaged, quick delivery
Quality items, what I ordered, arrived well packaged and in great condition. Quick delivery and good update on delivery. Would recommend.
0
Compartir
Client de confiança
Verficada per Feefo
1 year ago
Good
Got notified of items and out of stock very quickly delivered when told
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.