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Ressenyes de The Works

http://www.theworks.co.uk

Inspiring and empowering customers to read, learn, create and play

Servei

3.1

537

105

448

1,263

valoracions de l'últim any

Mostrant 269,282 ressenyes

Client de confiança

Verficada per Feefo

1 year ago

Well done The Works!

I was kept updated about progress of order and books arrived bang on time. I will certainly use the service again.

chris jones

Verficada per Feefo

Merthyr Tudful

1 year ago

Què chris jones va dir sobre The Works:

Great service

Everything

Client de confiança

Verficada per Feefo

1 year ago

Terrible online service

I have not received this order, The works have taken my money. I have emailed them and still not received a reply. I have had to go to the shop and purchase the items again, some of the items were...

Llegeix més

Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Lyndsey Hards

Verficada per Feefo

Northampton

1 year ago

Client de confiança

Verficada per Feefo

1 year ago

Generally good

Generally very good. I was an item short in my order. I reported this & received an email saying my refund had been authorised followed by another email telling me that I would be receiving an email...

Llegeix més

Client de confiança

Verficada per Feefo

1 year ago

good product arrived on time

just bought two calendars web site easy to use and kept me in formed of the date of delivery day before gave approx time and the product arrived in the time scale

Annie Jenkins

Verficada per Feefo

1 year ago

Què Annie Jenkins va dir sobre The Works:

Speedy delivery Thanks

Client de confiança

Verficada per Feefo

1 year ago

Terrible delivery service, items missing and box damaged.

Poor services, I made an order to collect at Tesco. When my parcel arrived at the collection point the box was torn and parts of my order were missing. I tried calling the works multiple times and...

Llegeix més

Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with items missing. Our records show a customer service adviser emailed you on the 14th of December to advise that a refund was issued for the punch bag as it was out of stock and that the Disney Princess Pop Up Game was resent. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Client de confiança

Verficada per Feefo

1 year ago

Good promted service good choice of products

Client de confiança

Verficada per Feefo

1 year ago

Effiient

Easy to use website and fast delivery even at a busy Christmas time.

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