Inspiring and empowering customers to read, learn, create and play
Servei
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valoracions de l'últim any
The Works ja no és un client actiu de Feefo
Mostrant 269,282 ressenyes
LD
Linzi D
Verficada per Feefo
Scotland
1 year ago
Què Linzi D va dir sobre The Works:
Great value and quality.
Excellent communication, quick delivery and well packaged. Quality books and an excellent price! Would recommend.
0
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Client de confiança
Verficada per Feefo
1 year ago
Excellent
friendly, helpful staff, good displays and plenty of choice
0
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SL
SANDRA LEIGHTON
Verficada per Feefo
allendale
1 year ago
Què SANDRA LEIGHTON va dir sobre The Works:
one parcel arrived open and the pencil set had no screws in the hinges on the box.
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
Please accept our sincere apologies that your order was delivered to you damaged.
Please email any images of the damaged item to our customer service team to enquiries@theworks.co.uk, alternatively any damaged items can be returned to any one of our stores.
This will be passed to the relevant department for further training to ensure you receive our excellent customer service.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
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AN
Angela
Verficada per Feefo
Norwich
1 year ago
Què Angela va dir sobre The Works:
Great service and great value products
Super quick delivery and excellent product - at great value enjoyed by 2 different toddlers as a Christmas gift
0
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AP
Amanda Porter
Verficada per Feefo
Dromore
1 year ago
Què Amanda Porter va dir sobre The Works:
Great service
Great service. Easy to place the order and pay, then emails to keep me informed where my order was and when I would receive it. Would shopmwith them again.
0
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TB
Tony Bostock
Verficada per Feefo
1 year ago
0
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AR
Ann Rudy.
Verficada per Feefo
1 year ago
Què Ann Rudy. va dir sobre The Works:
Good quality and fair pricing
0
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Client de confiança
Verficada per Feefo
1 year ago
Sent the wrong product. Then customer service don't answer the phone. Rubbish company
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that an incorrect item have been delivered to you.
Our records show that our customer service team have resolved this issue and a refund has been processed.
This will be passed to the relevant department for further training to ensure you receive our excellent customer service.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Compartir
Client de confiança
Verficada per Feefo
1 year ago
Great Customer Service
Bought a book on line which was unsuitable. Returned it in store without fuss. Great customer service from Burnley store.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.