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Ressenyes de The Works

http://www.theworks.co.uk

Inspiring and empowering customers to read, learn, create and play

Servei

3.1

537

105

448

1,263

valoracions de l'últim any

Mostrant 269,282 ressenyes

Client de confiança

Verficada per Feefo

1 year ago

Excellent

Client de confiança

Verficada per Feefo

1 year ago

Quick & efficient response to my orders with delivery within a few days.

Client de confiança

Verficada per Feefo

1 year ago

Unhelpful customer service

Ordered items 6 involved in 3 for £12. When I came to place the order one item had disappeared from my basket. I contacted customer services for support and they said they couldn’t help me. This...

Llegeix més

Donna Smith

The Works

1 year ago

Good Afternoon, Thank you for your feedback. Our records show that our customer service team issued a refund for Make Your Own Bath Bombs Kit (£3.60). We can confirm that with the discounts applied, the prices charged were: Paint Your Own 3D Unicorn Set £3.60 Nature Trail Etch Engraving Art Set £3.60 Make Your Own Bath Bombs Kit Make Your Own Tie Dye Canvas Bag Kit £6.30 Paint Your Own Paw Patrol Model Set £6.30 PlayWorks My First Pop Up Pets £7.20 As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Julie Tate

Verficada per Feefo

Staffordshire

1 year ago

Què Julie Tate va dir sobre The Works:

Missing items

I was initially disappointed with my order as part of it was missing. I rang customer services, they apologised and promised to send out the missing items, these arrived the next day, which was...

Llegeix més

Client de confiança

Verficada per Feefo

1 year ago

The Works interesting items

I have shopped with the works for years, never any problems with orders or delivery always well packed. The unit in Harlestone Heath garden centre was brilliant and a joy to browse and shop, it was...

Llegeix més

Beatrice

Verficada per Feefo

Falmouth

1 year ago

Què Beatrice va dir sobre The Works:

Excellent value for the money

Always delighted with buying from the works especially at Christmas time Prices are excellent and affordable Will always buy from the works

Client de confiança

Verficada per Feefo

1 year ago

Damaged order and abysmal customer service

Badly packed order in a huge box with no additional wrapping to protect the items from damage, so unsurprisingly one item was damaged! Contacted customer service for a replacement item, took ages to...

Llegeix més

Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was delivered to you damaged. Our records show that our customer service team have resolved this issue and a refund has been processed. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Pat Mcmahon

Verficada per Feefo

Oxfordshire

1 year ago

Què Pat Mcmahon va dir sobre The Works:

Very good fast and packed well .

Marlena Watkowska

Verficada per Feefo

1 year ago

Client de confiança

Verficada per Feefo

1 year ago

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