Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de My Cruises | Opinions d'atenció al client per a | https://www.feefo.com/reviews/mycruises Feefo

Mostrant 1,895 ressenyes

Client de confiança

5 years ago

Data de la compra: 16/09/2019

The Staff have been most helpful each time I have needed to be in touch with them regarding a Cruise I am taking next year.

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Lauretta Baxter

5 years ago

Data de la compra: 31/07/2019

Què Lauretta Baxter va dir sobre My Cruises:

I was surprised to be asked how I felt about our cruise BEFORE any paperwork was done...

Charlene

My Cruises

5 years ago

Hi Lauretta, We acknowlege that our feedback questions require additional tailoring to our customers who are yet to travel. We hope our services thus far have been positive and you are looking forward to an exciting cruise holiday. If you require additional communication please reach feel free to reach out. Kind regards, My Cruises.

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Gail Smith

5 years ago

Data de la compra: 03/07/2019

Què Gail Smith va dir sobre My Cruises:

I would recommend my cruises the staff are friendly and they try to accommodate your requests which is important for your trip

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Simon Kale

5 years ago

Data de la compra: 08/10/2019

Què Simon Kale va dir sobre My Cruises:

Service????

Prior to booking good After, non existent. I have e mailed my consultant and had no reply Have called and had no reply. Not a good start really. Maybe things will improve over next few months

Charlene

My Cruises

5 years ago

Hi Simon, Thank you for your feedback. We have passed this on to the relevant department to speed up the communication process during busy periods and reach out to you soon. Rest assured, all is in place for an enjoyable cruise holiday that we very much hope you are looking forward to. Kind regards, My Cruises.

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Helen Cooper

5 years ago

Data de la compra: 31/07/2019

Què Helen Cooper va dir sobre My Cruises:

Actual holiday arrangements proving well done Appreciate very busy schedule of consultants but reply to emails on date promised were slow and needed frequent reminding from us

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Michael Rankine

5 years ago

Data de la compra: 25/07/2019

Què Michael Rankine va dir sobre My Cruises:

Great Service

The consultant Tabatha was terrific able to answer all my questions and provided good accurate information. Look forward to our experience now.

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Client de confiança

5 years ago

Data de la compra: 10/08/2019

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Desmond Christiansen

Hervey Bay

5 years ago

Data de la compra: 28/10/2019

Què Desmond Christiansen va dir sobre My Cruises:

Gave prompt service and answered all enquiries to our satisfaction.

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Leanne Smith

Queensland, Australia

5 years ago

Data de la compra: 30/06/2019

Què Leanne Smith va dir sobre My Cruises:

I spoke with a lady name Tanya, she was very helpful and clear when answering any of our questions.

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Kenneth Knight

5 years ago

Data de la compra: 11/08/2019

Què Kenneth Knight va dir sobre My Cruises:

We have just completed the booking process and communication has been great

Janai was our first contact with your company and made the whole booking process very easy, explained the cruise and booking process very well, was very patient.

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No heu rebut cap invitació a les ressenyes?

Quant a My Cruises

My Cruises is a unique Australian owned company whose aim is to make cruising less confusing. Offering a hand-picked selection of the best cruises and packaging them together with flights, transfers and added bonuses such as pre-cruise city breaks to create unbeatable value cruise holidays. Customer experience is our number one priority, and we ask every customer for a My Cruises review so we can constantly improve our customer service. My Cruises testimonials are consistently positive and our happy customers love the service they receive.

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Suite 127a, Level 1,, Oasis Centre Victoria Ave, Broadbeach, Queensland, 4218, Australia

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