Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Great Rail Journeys

https://www.greatrail.com/?TelRef=GRJ_FEEFO&utm_source=Feefo&utm_medium=Reviews&utm_campaign=FeefoReviews

The leader in escorted rail holidays

Servei

Producte

valoracions de l'últim any

Mostrant 3,472 ressenyes

Client de confiança

5 years ago

Data de la compra: 28/10/2019

Very prompt response to all my queries. Documents fine.

Client de confiança

5 years ago

Data de la compra: 30/03/2019

Professional, knowledgeable and friendly staff. Good communication and easy to use website for information and payments.

Mr D Brassington

5 years ago

Data de la compra: 02/05/2019

Què Mr D Brassington va dir sobre Great Rail Journeys:

Great organisation

Well organised, all holiday information come through in plenty of time. Like having a tour leader.

Mr R Payne

5 years ago

Data de la compra: 22/05/2019

Què Mr R Payne va dir sobre Great Rail Journeys:

friendly service and good at getting back to answer queries

Mr R Andrews

Sussex

5 years ago

Data de la compra: 21/05/2019

Què Mr R Andrews va dir sobre Great Rail Journeys:

Great trip

Great booking experiance

Client de confiança

5 years ago

Data de la compra: 09/09/2019

I have used GRJ on quite a few occasions but the experience this time has been lacking. Whilst the staff have always been polite and helpful, I have had to chase and chase to get written...

Read all

Paul - Customer Relations

Great Rail Journeys

5 years ago

Thank you for your feedback and for taking the time to speak with my colleague about your experience of our service. I hope we have been able to resolve matters to your satisfaction but if we can be of any further assistance, please get in touch. I wish you a very enjoyable holiday. Best wishes, Paul

Trusted Customer

5 years ago

Data de la compra: 01/02/2019

Què Trusted Customer va dir sobre Great Rail Journeys:

Good travel experience

Organisation is great. Some travel plans are not always fully detailed and some are changed and then disappointment arises from such changes. We have enjoyed both trips with GRJ and am looking...

Read all

Mr M Rogers

Harlow

5 years ago

Data de la compra: 11/11/2019

Què Mr M Rogers va dir sobre Great Rail Journeys:

Great Rail - Great Service

Easy booking experience and very good communication.

Client de confiança

5 years ago

Data de la compra: 11/06/2019

Concerns not well addressed, and out of country co-ordination questionable

We have had multiple questions related to this tour. Initially we had to inquire several times before receiving a reply. That reply was partial information at best and suggested a lack of knowledge...

Read all

Edward - Customer Relations

Great Rail Journeys

5 years ago

Thank you for your feedback. I am sorry to hear that the service you receivedfrom us did not meet your expectations. I am also sorry that reply's you got from Great Rail Journeysgave only partial information and came across lackingin knowledge. I am aware that my colleagues have beenin touch with you and I hope we have resolved matters to your satisfaction. Thank you again for your feedback and I hope you have a wonderful holiday when it comes round.

Mrs K Harper

5 years ago

Data de la compra: 20/05/2019

Què Mrs K Harper va dir sobre Great Rail Journeys:

Indian exciting adventure

From the start of our booking until now I’ve received excellent service

No heu rebut cap invitació a les ressenyes?

Quant a Great Rail Journeys

We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.

Read all

08001404444

Saviour House, 9 St. Saviourgate, York, North Yorkshire, YO1 8NL, United Kingdom