Refusal to give Cash Refunds is a breach of the law and your own Terms and Conditions.
ABTA accept cash refunds must be given if requested for holidays that are cancelled by Tour Operators.
Data de la compra: 30/01/2020
34
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Client de confiança
6 years ago
Very pleased you have been able to move our trip to 2021.
Can we have the same cabin number please?
Data de la compra: 19/05/2019
5
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Client de confiança
6 years ago
Clarify situation regarding cancellation of the holiday. I am still waiting to hear from someone regarding a holiday that was obviously not going to take place due to travel restrictions.
Data de la compra: 15/01/2020
7
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MA
Mr A Addison
6 years ago
Què Mr A Addison va dir sobre Great Rail Journeys:
Really need more frequent updates on what their advice is regarding not being able to travel. Be far more pro-active with what the current options are regarding pausing, moving, cancelling our...
The message was sad, of course, canceling our imminent holiday but was to have been expected. Immediately offered a new date, which suited us fine, so all good in the end. .
Data de la compra: 07/08/2019
4
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Client de confiança
6 years ago
Booking done well.
Data de la compra: 10/02/2020
6
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MR
Mr A Ritchie
Milton Keynes
6 years ago
Què Mr A Ritchie va dir sobre Great Rail Journeys:
Throughout the whole episode of dealing with this company I have found it very stressful. We were due to travel to Scotland late April, my husbands is 74 and all advice from the government was not to...
Great rail appear to be running their clients out of time to cancel a booked trip in Scotland during this crisis. An alternative has not been offered.
They say their own insurance policy sold by and...
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.
