Delivery was excellent however I was delivered the wrong cushions, I rang the store and they said that customer services would ring me back within 48 hours, I am still waiting a month later...
Some nice furniture etc, but payment experience nearly made us walk out! We did not like being taken to pay at a glasse-in booth, and we REALLY did not like the fact that we had to drive to collect...
A very helpful member of staff took care of us, giving us all the information we needed and not rushing us. She arranged for a swatch to be sent to us by the manufacturers so we had a better idea of...
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Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your feedback.
We're glad to see you were looked after in store, and that we were able to help you in making the right choice for your home.
We hope you continue to enjoy your new sofa and chairs, and look forward to seeing you again in the future.
Delivery was good - just lay down sheets next time as boxes come from storage and are quite dirty.
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your feedback.
We are sorry that you have raised a concern and we will ask a member of our Customer Service team to get in touch with you to discuss your concern in more detail.
We will be in touch within the next 48 hours.
I was very impressed by the overall service from Cousins and would certainly use them again.
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your comments.
We're very happy to see that you were impressed with the service you received, and hope you continue to enjoy your new Denby set.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
