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The UK's #1 Garden Specialist

Service
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ratings over the past year

Primrose is no longer an active Feefo customer
Displaying all 92,094 reviews
SC
sheina creevy
4 years ago
What sheina creevy said about Primrose:
Fast delivery and easy to build. I bought this for a tortoise enclosure for outside and its great
1 product purchased
MA
Martin
4 years ago
What Martin said about Primrose:
Ordered three packs of lawn edging for next day delivery on 16 December 2019. First pack turned up a week later. Frequent calls to customer service to hasten delivery of the other two had no effect. F
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1 product purchased
Trusted Customer
4 years ago
Worst customer service I have ever experienced. Primrose made multiple errors with my order for the bamboo screens and then did not acknowledge them or resolve them in a reasonable time. They failed t
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2 products purchased
Trusted Customer
4 years ago
Whilst I rate the service as excellent the product was less so. The poly-resin fountain was flimsy and took some glass fibre reinforcing around the joints to adequately strengthen them. Should I choos
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1 product purchased
AH
Albert Harris
ALFORD
4 years ago
What Albert Harris said about Primrose:
Price was right delivery swift the gadget semms effective when used together with poison cleared ou furry friends they were visibly scared after to and fro went and not back
2 products purchased
Trusted Customer
4 years ago
Replaced a damaged part immediately
1 product purchased
JT
James Thompson
Minehead
4 years ago
What James Thompson said about Primrose:
Although I'm old annd did things wrong they sorted everything out and even phoned to make sure I understood.
3 products purchased
Trusted Customer
4 years ago
Great service! Very attentive and helpful in providing solutions.
3 products purchased
Trusted Customer
4 years ago
Good communication. Tree we purchased was in good condition and ready for planting. Already starting to bud
1 product purchased
SB
SUSAN BEST
4 years ago
What SUSAN BEST said about Primrose:
What service? When asking status on order, got incomplete emails by return with little information. Was told my order would arrive in 2 shipments, my sister in law told me there were 3. Very poor.
4 products purchased
About Primrose
We're here to make your garden irresistible. Water features, furniture, awnings, patio heaters, planters, accessories and so much more! Awarded 'Feefo Gold Trusted Merchant 2016' (three years in a row). Over 150k reviews from genuine customers like you.
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44 Portman Road, Reading, Reading, -, RG30 1EA, United Kingdom
Why trust Feefo reviews?

About Primrose
We're here to make your garden irresistible. Water features, furniture, awnings, patio heaters, planters, accessories and so much more! Awarded 'Feefo Gold Trusted Merchant 2016' (three years in a row). Over 150k reviews from genuine customers like you.