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Hedges Direct Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hedges-direct-ltd | Feefo

Displaying all 26,000 reviews

Trusted Customer

3 hours ago

The product arrived in good condition and was very well wrapped. The website was excellent and gave full description of the plant, how to plant and look after it. After ordering it arrived very quickl

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Product reviews

Trusted Customer

3 hours ago

No complaints. Quick service.

Product reviews

Trusted Customer

6 hours ago

First class service: informative web site, straightforward for placing order and kept informed on delivery process..plants arrived in good condition and in the ground within 24hrs

Product reviews

Stephen Cranston

Dunblane

14 hours ago

What Stephen Cranston said about Hedges Direct Ltd:

Good comms and accurate text advising of delivery time

Product reviews

Trusted Customer

15 hours ago

Excellent

Product reviews

Paul Cooper

Billingham

1 month ago

What Paul Cooper said about Hedges Direct Ltd:

First time around, the packaging and quality of the plants were excellent. Second time around the exact opposite. I emailed them on Monday. It’s now late Wednesday evening and I’ve heard nothing. R

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Customer Care

Hedges Direct Ltd

1 month ago

HI Paul, Thank you for your feedback. I am so sorry you were disappointed with so many of your plants. I have dropped you an email to double check how many plants you were concerned about, if you just replay to the email and I will arrange for replacements to be sent to you. Please accept my apologies for all the inconvenience we have caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

Paul Cooper

16 days ago

I would just like to say a huge thank you to Judi. It took several days for my email to be answered in relation to plants received in poor condition. However, Judi has now sent out more to replace the damaged ones. I was too hasty in leaving a negative review. Thanks so much for your help and being so easy to deal with.

Product reviews

Trusted Customer

1 day ago

Quick delivery and good quality plants

Product reviews

Trusted Customer

1 day ago

Product reviews

Vivienne Townsend

South Newton Salisbury Wiltshire

1 day ago

What Vivienne Townsend said about Hedges Direct Ltd:

Excellent customer service. Easy to order and pay

Product reviews

daniel ryder

Saltash

1 day ago

What daniel ryder said about Hedges Direct Ltd:

As well as delivering poor quality plants the items arrived late

Customer Care

Hedges Direct Ltd

1 day ago

Hi, Thank you for your feedback. I am so sorry you were sent such poor quality plants and I completely understand how disappointing this was for you. I can see you have spoken to my colleague and a full refund is being processed for you. Please accept my apologies for all the inconvenience we have caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

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About Hedges Direct Ltd

Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.

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+447733527511

Five Acres, Dawbers Lane, Euxton, Chorley, Lancashire, PR7 6EE, United Kingdom

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Hedges Direct Ltd Reviews

Blackthorn 60/90cm bare rootI purchased Blackthorn bare root last year to use as a hedge in a small area. The result was amazing and all the plants survived and thrived. I was so...More reviews of this product (933)View product website

Hornbeam 40/60cm 2L potLovely plants, soil was still moist.. Very robust box. Some soil had come out of the pots but not enough to cause concern.More reviews of this product (1,187)View product website

English Yew 20/30cm 9cm potV efficient and kept informed on delivery processMore reviews of this product (38)View product website

Cherry Laurel Cell grown 15/30cm x 30Well packaged - 80 plants received undamaged and in very good condition for plantingMore reviews of this product (1,924)View product website

Cherry Laurel Cell grown 15/30cm x 5080 Plants arrived well packaged - not a single one was damaged and all were still nice and wet.More reviews of this product (1,924)View product website

Orange Potentilla 20/30cm 2L potMore reviews of this product (7)View product website

White Potentilla 20/30cm 2L potMore reviews of this product (4)View product website

Pyracantha Red 60/90cm 2L potOutstanding service from Judi at Hedges Direct. I’ve had issues with some plants a couple of times and been sent replacements each time. Thanks for he...More reviews of this product (472)View product website

Box Topiary Ball 40/45cm 12LGood quality plants, arrived quicklyMore reviews of this product (98)View product website

White Potentilla 20/30cm 2L potExcellent service - good workMore reviews of this product (4)View product website

English Holly 60/90cm 2L potFantastic plants, very healthy and exactly what I wanted to create a hedge around my front garden. Great value for money, great company to order from...More reviews of this product (516)View product website

Hornbeam 90/120cm bare rootOrder 90 cm to 120 cm bare root hornbeams. 200 to 250 cm arrive. All the lower braches had been completely cut off up to 130 cm. Absolutely useless f...More reviews of this product (1,187)View product website

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