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Hedges Direct Ltd Reviews

Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

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2

1

2,394

227

61

36

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2,773

ratings over the past year

Displaying all 26,197 reviews
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J P Abbott
town
2 hours ago
What J P Abbott said about Hedges Direct Ltd:
The screening arrived within the specified number of days and was securely packed on a pallet. The plants were in good condition. No complaints. Plenty of information on the website about how to prepa
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Product reviews

Date of purchase: 27/05/2024
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Emma Licence
Newcastle
2 hours ago
What Emma Licence said about Hedges Direct Ltd:
I cannot fault this business. The plants arrived well packaged and delivered on said day. We never lost one plant out of 100. The whole hedge has been in six months and looks strong and very healthy.
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Product reviews

Date of purchase: 12/12/2023
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Nigel Hunt
Bude
22 hours ago
What Nigel Hunt said about Hedges Direct Ltd:
Delivery was sorted promptly at the fourth attempt for the last 6 plants (of the 20 ordered) neatly packed and delivery as scheduled. The staff at HD were very helpful. Despite clear instructions on
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Customer Care
Hedges Direct Ltd
10 hours ago
Hi Nigel, Lovely to speak to you and thank you for your feedback. I am so sorry for all the issues with the delivery of your Yew plants, so thank you for being so understanding. As discussed on our call I have arranged for another 6 x Yew plants to be sent out to you. Yew is a slow growing evergreen conifer that produces red berries during the autumn that will attract hungry birds. So extra wildlife should hopefully be coming into your garden soon. Thank you once again for the review and thank you for being such a fabulous customer and if we can help you with anything further please let us know. Take care and have a lovely weekend 😊. Kind Regards, Judi, Customer Care
NH
Nigel Hunt
5 hours ago
Thank you customer care team for going over and above what I imagined by way of customer care. I was not expecting any form of compensation in any way. I realise that deliveries can have problems on occasion, but one always hopes that it won’t it won’t happen to you!! Rarely does a company show that customer satisfaction is paramount to this degree, so I am very grateful. and shall definitely be happy to order quality plants from Hedges Direct again. Thank you.
Product reviews

Date of purchase: 20/05/2024
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Trusted Customer
7 hours ago
Product reviews
Date of purchase: 20/05/2024
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Trusted Customer
12 hours ago
Prompt rapid delivery
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Customer Care
Hedges Direct Ltd
10 hours ago
Hi Thank you so much for taking the time to leave us a 5 star rating. I am so pleased you are happy with our Dispatch and Delivery service, it is always lovely to hear such positive feedback. I hope your new plants are settling into their new home. The Hawthorn that you purchased are native, deciduous species, so your plants will have lost their leaves during winter, but they will now be bursting back into leaf and flower and will eventually produce berries. So extra wildlife should hopefully be coming into your garden soon. Thank you once again for the review and thank you for being such a great customer and if we can help you with anything further please let us know 😊. Kind Regards, Jo, Customer Care
Product reviews

Date of purchase: 27/05/2024
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Trusted Customer
13 hours ago
Kept informed - prompt delivery and well packaged.
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Customer Care
Hedges Direct Ltd
10 hours ago
Hi Thank you so much for taking the time to leave us a 5 star rating. I am so pleased you are happy with our Dispatch service and the plants you have received, it is always lovely to hear such positive feedback. I hope your new plants are settling into their new home. Your Pink Rosa rugosa rubra will add colour and wildlife interest into a mixed hedge, or for its prickly deterrent quality. It has richly scented, large open single pink flowers from June to September, followed by the largest hip of any wild rose - as large as a cherry tomato! I hope you enjoy your new hedging and the wildlife it will bring to your garden. Thank you once again for the review and thank you for being such a great customer and if we can help you with anything further please let us know 😊. Kind Regards, Jo, Customer Care
Product reviews

Date of purchase: 27/05/2024
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Ian McMahon
East Lothian
22 hours ago
What Ian McMahon said about Hedges Direct Ltd:
Well packaged and arrived undamaged with all pots upright. One cracked pot, but no major spill.
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Customer Care
Hedges Direct Ltd
10 hours ago
Hi Ian Thank you so much for taking the time to leave us a 5 star rating. I am so pleased you are happy with the plants you have received, it is always lovely to hear such positive feedback. I hope your new plants are settling into their new home. Beech is a wonderful hedge for colourful seasonal interest. Over autumn/winter when the plants are dormant the leaves turn brown, and the plants hold onto these leaves. As the weather warms up again in spring healthy new green leaves will push through. I hope you enjoy your new hedging and the wildlife it will bring to your garden. Thank you once again for the review and thank you for being such a great customer and if we can help you with anything further please let us know 😊. Kind Regards, Jo, Customer Care
Product reviews

Date of purchase: 27/05/2024
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Trusted Customer
23 hours ago
Easy to order. As described. Quick delivery.
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Customer Care
Hedges Direct Ltd
10 hours ago
Hi Thank you so much for taking the time to leave us a 5 star rating. I am so pleased you are happy with your ordering experience with us and the plants you have received, it is always lovely to hear such positive feedback. I hope your new plants are settling into their new home. Your pink Rosa rugosa rubra will add colour and wildlife interest into a mixed hedge, or for its prickly deterrent quality. It has richly scented, large open single pink flowers from June to September, followed by the largest hip of any wild rose - as large as a cherry tomato! I hope you enjoy your new hedging and the wildlife it will bring to your garden. Thank you once again for the review and thank you for being such a great customer and if we can help you with anything further please let us know 😊. Kind Regards, Jo, Customer Care
Product reviews

Date of purchase: 27/05/2024
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Anna Simpson
Guildford
1 day ago
What Anna Simpson said about Hedges Direct Ltd:
Great!
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Customer Care
Hedges Direct Ltd
10 hours ago
Hi Anna Thank you so much for taking the time to leave us a 5 star rating. I am so pleased you are happy with your ordering experience with us and the plants you have received, it is always lovely to hear such positive feedback. I hope your new plants are settling into their new home. Your Jean Hugues Euonymus is a wonderful alternative to Box hedging. It is slowing growing and makes a great dense evergreen hedge and the plants do not suffer from box blight or box caterpillar. I hope you enjoy your new hedging and the wildlife it will bring to your garden. Thank you once again for the review and thank you for being such a great customer and if we can help you with anything further please let us know 😊. Kind Regards, Jo, Customer Care
Product reviews

Date of purchase: 27/05/2024
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Trusted Customer
1 day ago
The service was very good.
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Customer Care
Hedges Direct Ltd
10 hours ago
Hi Thank you so much for taking the time to leave us a 5 star rating. I am so pleased you are happy with the service we provide and the plants you have received, it is always lovely to hear such positive feedback. I hope your new plants are settling into their new home. Your Lonicera Nitida is an evergreen with tiny green leaves. Your new plants will knit together to form a beautiful dense hedge. They sometimes produce little white flowers in spring, and these will attract pollinating insects, and the dark berries that push through in autumn will feed hungry birds. I hope you enjoy your new hedging and the wildlife it will bring to your garden. Thank you once again for the review and thank you for being such a great customer and if we can help you with anything further please let us know 😊. Kind Regards, Jo, Customer Care
Product reviews

Date of purchase: 27/05/2024
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About Hedges Direct Ltd
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.
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Five Acres, Dawbers Lane, Euxton, Chorley, Lancashire, PR7 6EE, United Kingdom
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About Hedges Direct Ltd
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.