Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

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如何處理虛假評價？

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Youth & Earth評論

顯示全部3,332則評論

可信賴顧客

Feefo 驗證

25 days ago

Fabulous service

I’ve been subscribed for quite a while now and the service and communications have always been 5⭐️

產品評價

交易日期： 14/08/2026

Michael

Feefo 驗證

GBR

1 month ago

Michael說了有關 Youth & Earth:

Wrong product sent, concerns ignored

When dissatisfied with the product, I requested a replacement or refund. They ignored me and stopped replying to emails.

Denitsa

Youth & Earth

27 days ago

Hi Mikhail, Thank you for your review. We sincerely apologise for the confusion and the poor experience this caused. To clarify - the product you received is the same formula as Lion's Mane+, with identical ingredients and dosages. The name difference on the packaging is due to FDA regulatory requirements for certain market packaging, which we acknowledge was not communicated to you previously and we completely understand why receiving an unfamiliar name was alarming. We are also truly sorry that your emails were not responded to in a timely manner, your email got lost in our inbox and that is entirely on us. We have since been in touch, issued a partial refund as a gesture of goodwill and provided a discount code for future purchases. We hope this goes some way to making things right and we are sorry it took so long. Best wishes, Youth & Earth Team

Michael

26 days ago

I appreciate your reply. However. 1) You didn't "lose an email". You ignored three different emails over a couple of weeks. 2) The decision to refund 1/3 of order instead of replacing questionable items with those originally purchased as advertised on the website (as requested, and is the easiest thing to do) is questionable. 3) FDA is American. Why you are shipping old American branded items in the UK also raises questions.

產品評價

Denitsa

Youth & Earth

27 days ago

Hi Mikhail, We are really sorry -about the confusion, you are right to be frustrated and we take full responsibility for the lack of timely response. Your emails were not ignored intentionally but got lost in our inbox, which is an internal failure we are addressing. That is not the standard of service we hold ourselves to and we apologise unreservedly. We have since reached out, clarified the product name discrepancy, processed a partial refund and offered a discount on your next order. We hope you will give us the opportunity to do better and we are grateful you took the time to share your experience so we can improve. Best wishes, Youth & Earth Team

交易日期： 29/07/2026

可信賴顧客

Feefo 驗證

27 days ago