ordered sample which arrived, sent an e-mail with floor size requesting cost and delivery time but no one replyed
Darren
Wood Floor Warehouse
7 years ago
Hi Martin
I am sorry to hear that you received no reply to your email. All our emails are monitored by a team and it is extremely rare that any are missed. I can only apologise if it has been missed on this occasion. I cannot find an email from this address on our system but it may have incorrectly hit a spam or virus filter without our knowledge.
We are of course contactable by phone, online chat in any case that an email is not quickly answered.