It's not the product but the delivery service. I said I was disabled and lived alone but the driver would not do anything to assist. I needed it taken into the back garden and have no direct...
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WoodBlocX
WoodBlocX
11 years ago
The Palletways network operate a kerb side delivery service. Your WoodBlocX will be delivered on a pallet to your desired location. Normally this can be arranged within 3-4 days from your order being placed. The driver will have a tail lift vehicle and a pallet trolley. So they will not be able to wheel the pallet up steps or over gravel or grass. They will do their best to get it as close to your build location as possible but it won't be possible for them to transport your WoodBlocX through your house.
WoodBlocX
I was very impressed with the quick response to my order and following up when the delivery company caused a problem. I would suggest, however, that a customer's mobile number as well as home number...
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WoodBlocX
WoodBlocX
11 years ago
If you are ever unsure of what to do when it comes to the build please just get in touch and we can talk things through with you or send you further plans.
WoodBlocX
Very quick delivery and arrived at the Appointed time.
WoodBlocX
WoodBlocX
11 years ago
Our WoodBlocX are more expensive than some raised beds but you are paying for a long lasting product that is made from the highest quality materials.
WoodBlocX
Easy to order and happy with that. Delivery was very poor. We were given a delivery date but the product did not arrive. When checking with the delivery company they said they would deliver the...
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WoodBlocX
WoodBlocX
11 years ago
We are incredibly sorry your delivery did not go as planned on this occasion.
We will always try to inform our customers if there is going to be a delay in their scheduled delivery. We provide you with all the necessary information to speak with your delivering depot in case there are any issues and if you don't wish to speak with them we can contact them on your behalf.
The pallet does not have to be signed for and we can arrange for it to be left at a secure location at your property if you are not in at the time of delivery so there is no need to wait all day for the items to arrive.
WoodBlocX