Recently purchased two raised beds, one being a bespoke circular one. Delivery was on time exactly as promised. I needed some advice on one of these products so phoned the office and spoke with Harry...
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WoodBlocX
WoodBlocX
10 years ago
The WoodBlocX team is always here to help so if you do ever have a question please call on 0800 389 1420.
WoodBlocX
It would be an improvement if the diagrams in the instructions were of the bespoke bed itself, or at least labeled to say they are generic.
WoodBlocX
WoodBlocX
10 years ago
I'm sorry you experienced difficulties with the instructions. Our instruction packs always contain generic instructions followed by specific instructions to your particular design.
WoodBlocX
Thanks very much for the feedback. We are always looking for ways to improve our product and our customer service so all comments are welcome.
WoodBlocX
This is a quality product which we have been looking at for some time. The raised beds are perfect for our new garden and we are looking forward to enjoying them for years to come.
WoodBlocX
WoodBlocX
10 years ago
We are always available to lend you advice or answer and questions you may have regarding our product.
WoodBlocX
Excellent service, very good and prompt paperwork. On time delivery and neatly palletised, delivered to the location requested. Ample spares in case of misadventure.
WoodBlocX
WoodBlocX
10 years ago
Thanks very much for your comments and I'm sorry the capping wasn't up to our normal high standard. We will always replace any component that is not up to our usual high standards.
We appreciate your comments concerning the dowels. This has something we have considered in the past and in the future we hope to implement a new system which is even more user friendly.
WoodBlocX
If you ever experience any difficulties when construction the BlocX please just get in touch and we can talk you through anything you are unsure of.
WoodBlocX