When I deal with Westminster directly they as always polite and call back when they say.
The website is very user friendly.
Christian Evans
The Westminster Collection
7 months ago
Hi, thanks for sharing your experience. I’m pleased to hear the team have been polite and reliable when dealing with you directly, and that callbacks happen when promised.
It’s also great to know you find the website user friendly!
Kind regards,
Christian
產品評價
交易日期： 23/01/2026
0
分享
MJ
Mr P Jones
Feefo 驗證
GBR
7 months ago
Mr P Jones說了有關 The Westminster Collection:
If I receive my D-DAY PIN BADGE anytime soon, then it will be GOOD ! ! !
Christian Evans
The Westminster Collection
7 months ago
Hi, thanks for letting us know. Having looked at this, we haven't had an order for the D-Day badge from you. I've emailed you to follow up on this, as it looks like something may have gone wrong for you during the order process.
Kind regards,
Christian
產品評價
Christian Evans
The Westminster Collection
7 months ago
Hi, thanks for letting us know. Having looked at this, we haven't had an order for the D-Day badge from you. I've emailed you to follow up on this, as it looks like something may have gone wrong for you during the order process.
Kind regards,
Christian
Excellent service as always. Well packed and despatched quickly.
Sally
The Westminster Collection
7 months ago
Hi. Thank you for the excellent feedback! We’re glad everything arrived quickly and well packed. We look forward to helping you again. Sally
產品評價
交易日期： 21/01/2026
0
分享
可信賴顧客
Feefo 驗證
7 months ago
Very good service can't complain
產品評價
交易日期： 21/01/2026
0
分享
可信賴顧客
Feefo 驗證
7 months ago
Not happy
產品評價
Sally
The Westminster Collection
7 months ago
Hi. Thank you for getting in touch, and I’m really sorry to hear about the disappointment caused with your order. I completely understand how frustrating it must be to receive two of the same £2 coins.
As the 2026 Certified BU Annual Coin Set is sold and certified as one complete item, we’re unfortunately unable to replace individual coins from the set. To ensure the integrity and certification of the product, the full set does need to be returned to us so we can arrange a complete exchange for you. Once the set is back with us, we’ll make sure a full replacement is issued as quickly as possible so you can receive the correct set in full.
I appreciate this isn’t the ideal solution and I’m sorry for the inconvenience this has caused. Thank you for your patience and understanding, and if you need any help with the return process, please don’t hesitate to let us know. Sally
The Westminster Collection is always a smooth and worry free service
Sally
The Westminster Collection
7 months ago
Hi. Thank you for your kind words. We’re delighted to hear you had a smooth and worry-free experience with The Westminster Collection. Your support really means a lot to us, and we look forward to helping you again in the future. Sally
