I have been with Westminster for quite a few years and have found there service to be excellent.The coins have always been in good order.Packaging and presentation have been second to none.l will...
I have stated many times in the past, that I don't follow the logic of freezing my account when my payments are late.I have several coin sets that are incomplete because they have sold out while my...
閱讀更多
產品評價
交易日期: 04/05/2020
0
分享
TC
Trusted Customer
Feefo 驗證
Wisbech
6 years ago
Trusted Customer說了有關 The Westminster Collection:
This is a great service. We are kept up to date on orders and delivery is usually on time. No hassle on returns and informed when they have received the item.
We always get 1st class service. This...
i think the service is very poor, i have had a set on order for 3 months still waiting, its not until you go and check on your order that you realise they have changed the dispatch date without...
閱讀更多
Bex
The Westminster Collection
6 years ago
Hi there, thank you for taking the time to complete our survey.
I have reviewed your account and assume that you are making reference to your purchase of The Official Peter Pan 50p Set.
Unfortunately this set has met with delays owing to the mint closing production for approx. 3 weeks, setting production back a number of weeks following their return.
I can see we did update you on 6th may, via email, providing the most up to date information at that time, which was 19.05.20. Unfortunately it appears that this date has now been revised to 23.06.20.
Please accept our sincere apologies for these delays, but in the current circumstances these are completely beyond our control, and we are working hard with our suppliers to improve these lead times and provide updates. I understand that this can be quite frustrating and again apologise, but please note we do appreciate your understanding during these times.
In regards to your mailing preferences, please note these can be managed via your online account, under the Help section, along with many other ways to self manage your account.
Thank you again.
Kind regards,
Rebecca.
The coin I purchased was delivered on time and in brilliant condition. I have purchased many coins from Westminster Collection's and would recommend them to anyone
產品評價
交易日期: 27/04/2020
0
分享
TC
Trusted Customer
Feefo 驗證
6 years ago
Trusted Customer說了有關 The Westminster Collection:
yes would certainly but from them again, always quick to answer calls or reply to e.mails.