I have ordered goods which have failed to arrive and told they are out of stock this has happened with every order I've made
Christian
The Westminster Collection
6 years ago
Hi there, we are sorry to hear that you are still awaiting delivery of an order, and that this isn't the first time. To ensure we can look into this and provide you with the most up-to-date information, please contact us at enquiries@westminstercollection.com - it may be that we are awaiting further stock from our supplier which is why there has been a delay. We thank you for your patience.
可信賴顧客
6 years ago
513h coin on my order reads it has been dispatched I still have not received this item??? are you saying it's out of stock if so why is it telling me its been dispatched???? I am NOT impressed
Christian
The Westminster Collection
6 years ago
Our apologies once again; if the goods are showing as despatched, our expectation would be for them to arrive within 3-5 working days. If the goods are not with you within 10 working days of the despatch date shown in your account, please email us at enquiries@westminstercollection.com so we can chase this up for you.
Thanks, Christian
