I love The Westminster Collection and have brought from them many times. I buy coins and have always brought the yearly poppy coin at £5 for a £5 coin. I have brought quite a few of the modern...
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產品評價
交易日期： 25/05/2020
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Feefo 驗證
6 years ago
Fantastic service and and amazing products. I highly recommend it.
I’m a collector of many many years 25plus yrs and although packaging in past years has had problems , i now find that the same issues are Arising again!! Coins missing , cases damaged not a great...
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Christian
The Westminster Collection
6 years ago
Hi there, we are sorry to hear that your recently delivery may have arrived damaged. Our aim is always to provide the highest quality products available. If the goods are in need of replacing, simply log into your online account and click the option 'I have an issue with a recent delivery'. Hope this helps, Christian
TC
Trusted Customer
6 years ago
You write ‘May have’ I took photos at the Royal Mail office dated and timed!! If your in doubt also called at the end of that day and have sorted thanks!! The new box came today and have packaged the damaged box up also sent you the packaging so you can see for yourself
Am wasting a replacement £2 coin which clearly wasn’t in the damaged packaging again you will see!!
Appreciate the lady who arranged via phone call and I said ide return all packaging so you can see for yourself so it’s not ‘May Have’
Christian
The Westminster Collection
6 years ago
Thank you for returning the goods back to us and please accept our apologies for the negative experience once again. Once it is back with us, we will ensure a replacement is arranged. Many thanks, Christian
