Hi there, thanks for taking the time to feedback and sorry to hear this. If it has been over 10 days since the item was despatched then we would most certainly want to sort this. If it has been, please log in to your online account, select 'I have an issue with a recent delivery'. and follow the required steps and we will ensure this is rectified.
Thanks, Christian
可信賴顧客
6 years ago
Hi Christian,
I got an email about dispatch on 3rd of June, still no item today on the 17th June. I've submitted a query on my order as you suggested.
Thanks
Nichola