As per normal, they keep you informed of whats happening with your order. If they have a downfall - its the account webpage, as it does not display everything, particularly if you are collecting a...
Hi there, sorry to hear that you are still awaiting delivery. If it has been over 10 working days since the item was despatched, we would want to look into this. In order to do this, please log in to your online account, select 'I have an issue with a recent delivery' and follow the required steps. Please be assured that this will be resolved for you.
Thanks for taking the time to feedback.