The service was good but wasn't happy about the coin I touched it with a wet finger and the gold colour came of
Christian Evans
The Westminster Collection
9 months ago
Hi, I’m really sorry to hear the gold colouring came away — that’s understandably disappointing and shouldn't be happening.
If you’d like a replacement, we can certainly arrange that for you; we’ll just need the coin returned to us first, and the free returns service on your invoice will make that easy.
I’m glad the service itself felt good, but I’m sorry the coin let the experience down
Kind regards,
Christian
MM
Mr S Mallon
9 months ago
My wife threw the returns part away
Jennifer
The Westminster Collection
9 months ago
I have sent an email providing the free returns details.
Kind regards,
Jennie
產品評價
Christian Evans
The Westminster Collection
9 months ago
Hi, I’m really sorry to hear the gold colouring came away — that’s understandably disappointing and shouldn't be happening. If you’d like a replacement, we can certainly arrange that for you; we’ll just need the coin returned to us first, and the free returns service on your invoice will make that easy.
I’m glad the service itself felt good, but I’m sorry the coin let the experience down
Kind regards,
Christian