You are always polites when speaking on the telephone and your explanation of certain coins is thorough
Sally
The Westminster Collection
9 months ago
Hi Thank you so much for your kind comments. I’m really pleased to hear that you find our telephone conversations polite and that my explanations are helpful. It means a lot to know that the time we take to talk through certain coins makes a positive difference to your experience. :) Sally
Fast and efficient service although i feel that prices are a little on the high side
Sally
The Westminster Collection
9 months ago
Hi. Thank you for your feedback — I’m really pleased to hear that you found our service fast and efficient. I also appreciate you sharing your thoughts on the pricing. We understand that value is important, and we aim to balance fair prices with the quality, authenticity, and presentation of our pieces, including items like the Alexander Graham Bell £2 coin with display card. Thank you Sally
產品評價
交易日期： 12/11/2025
0
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MS
Mr R Spinks
Feefo 驗證
GBR
9 months ago
Mr R Spinks說了有關 The Westminster Collection:
I haven’t received item. Ordered 11.11.25, I was advised that it was dispatched on 13.11.25. Not received, advised to wait until 27.11.25 to initiate contact with customer service. I have sent email...
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Sally
The Westminster Collection
9 months ago
Hi. I'm sorry to hear this. I have emailed you directly today regarding this matter and I look forward to hearing back from you so we can get this matter resolved for you. Sally
產品評價
交易日期： 11/11/2025
0
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可信賴顧客
Feefo 驗證
9 months ago
sorry no
產品評價
Sally
The Westminster Collection
9 months ago
Hi. Thank you for taking the time to share your feedback. I’m really sorry to hear that the Christmas Robin Commemorative wasn’t what you were expecting. We never want our customers to feel disappointed. If you’d like to look at an alternative or discuss a return or exchange, please let us know directly — we’d be more than happy to help make this right for you. Sally
It was second to none lots of information on how to further the collection in the future can't fault the process I am already looking into different collections aswell so it's all good thank you 😊
Sally
The Westminster Collection
9 months ago
Hi. Thank you for sharing such lovely feedback. I’m really pleased to hear your husband is happy and that the experience felt second to none. It’s great to know the information provided has helped inspire future additions to your collection too. We’re delighted the whole process worked well for you, and if you’d like any guidance as you explore other collections, we’re always here to help. Thank you again 😊 Sally
產品評價
交易日期： 05/11/2025
0
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可信賴顧客
Feefo 驗證
9 months ago
The service was very professional and polite when I ordered the pin badge
Sally
The Westminster Collection
9 months ago
Hi. Thank you so much for your kind feedback. I’m delighted to hear that you found our service professional and polite when ordering your pin badge. We truly appreciate you taking the time to share this, and we’re always here if you need any further support. Sally
Hi. Thank you for your feedback. I’m really glad to hear this is the second item you’ve received from us and that you found our team friendly and helpful. It’s great to know everything was fine with your order. If there’s anything more we can support you with, just let us know — we’re always happy to help! Sally
