Very efficient and fast customer service over the phone. Julie was very knowledgeable and helpful and changed our flight to our chosen airport at no extra cost. Documents were all correct.
Thank you...
Phone call centre to enquire about additional nights on published tour. Natasha handled all my questions very professionally adding suggestions from her own experience. Called back two days later to...
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Jimmy McLean
Wendy Wu Tours
2 years ago
Thank you for your lovely feedback. We’re delighted to hear that Natasha provided you with excellent service and helpful suggestions from her experience. It’s great to know that your booking process went smoothly, even with a different operator on the follow-up call. We’re thrilled that everything is set for your trip, and we hope you have a wonderful time. If you need any further assistance, please feel free to contact us. Jimmy, Wendy Wu Tours.
The staff were extremely helpful when we were booking our holiday and very patient in answering our questions. Nothing was too much trouble and we are really looking forward to our holiday to...
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Jimmy McLean
Wendy Wu Tours
2 years ago
Thank you for your lovely review. We’re so pleased to hear that our staff were helpful and patient throughout the booking process. It’s wonderful to know that nothing was too much trouble, and we’re excited for you as you look forward to your holiday in Vietnam and Cambodia next year. If you have any further questions or need assistance, don’t hesitate to get in touch. Jimmy, Wendy Wu Tours.
Everybody we spoke to were extremely knowledgeable and helpful
Jimmy McLean
Wendy Wu Tours
2 years ago
Thank you for your positive feedback! We’re delighted to hear that you had a good experience and found our team to be knowledgeable and helpful. If there’s anything else we can assist you with, please don’t hesitate to contact us. Jimmy, Wendy Wu Tours.
Attended one of Wendy Wu's Community Roadshows where in addition to the presentation we booked a consultation. All our questions were answered and a few days later we booked a holiday to Japan. Being...
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交易日期： 29/07/2024
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Feefo 驗證
2 years ago
Prompt and accurate. With 3 emails and one phone call make a payment there is nothing more to say at this stage.
Booked a tour with you in 2010 and service was excellent as was the tour. Because of this, we decided to book through them again. We were not disappointed. The service we received was excellent and...
Very helpful advice from Alexia in a pre booked phone consulation after she had researched a selection of less strenuous tours suitable for me. It was great that she had recently been on the...
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
