Listened to and accommodated my special requirements. Truly excellent customer service.
交易日期： 19/12/2019
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Feefo 驗證
6 years ago
Lisa was extremly helpful and patient helping me with every question that i had. Was not pushy and gave clear costs and breakdowns.
交易日期： 12/12/2019
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Barry
Feefo 驗證
6 years ago
Barry說了有關 Wendy Wu Tours:
We have only booked at this stage so we have no feedback on the holiday yet but the consultant that assisted with the booking was very helpful, efficient and knowledgeable; a great start to the...
The booking experience was very nice. We worked with Lisa Ward who was very quick to reply to our emails, attentive and pleasant to deal with. The trip to Taiwan will be our first trip with Wendy Wu...
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交易日期： 04/12/2019
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Feefo 驗證
6 years ago
good brochure, lots of good online info, rapid answering of phone, friendly helpful advisor
Lorraine
Wendy Wu Tours
6 years ago
Thank you for your review!
We are pleased to hear your queries were answered quickly and you found reservation specialist helpful.
We trust you are looking forward to your tour with us.
Mostly good but challenging to get anyone to explain the procedure and payment for the Manchester visa office not clear. Why isn't it the same as London? A cynic might says that southerners get a...
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Lorraine
Wendy Wu Tours
6 years ago
We are sorry to hear that you found the visa process for Manchester challenging.
Unfortunately, we are unable to offer any additional support at Manchester, Edinburgh or Belfast due to not having any colleagues currently located in these areas.
Your comments have been taken onboard and trust you are looking forward to your tour with us.
交易日期： 17/11/2019
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Feefo 驗證
6 years ago
Natasha met with us personally and answered all our questions and suggested convenient flights; she was friendly and knowledgeable.
She emailed back quickly.
Very helpful sales persons particularly Luke who went to a lot of trouble to look at varying flight options when I wanted to upgrade to business class. The tour appears to offer very good value, and...
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
