The arrangement for the repair was clear and efficient. Organising the curtesy car was not clear. Repair was good. The whole process tool longer than I would have liked as parts seemed to take...
閱讀更多
0
分享
可信賴顧客
Feefo 驗證
2 years ago
No fuss...no problem.
Trouble free at every step of the way. Clear communications made process very reassuring.
0
分享
DA
David
Feefo 驗證
2 years ago
David說了有關 Volvo Car Insurance:
Good for a stressful situation
The overall experience is good. I had a very good change over with the courtesy car. The people I dealt with on the phone were very good with only one person a little aggressive tone.
1
分享
EV
Evelyn
Feefo 驗證
2 years ago
Evelyn說了有關 Volvo Car Insurance:
The excess returns service was easy to use. It is too early for us to be credited with the £250 excess voucher but have every faith that this will happen in the next few days.
0
分享
可信賴顧客
Feefo 驗證
2 years ago
Efficient and organised.
The claim was handled efficiently without the need for completing multiple forms. The insurance company put me in touch with the repairer very quickly.
0
分享
可信賴顧客
Feefo 驗證
2 years ago
Excess Return process unacceptable - repair itself was very good though
Repair was very good but the whole thing has been marred by the Excess Return process. I have called an emailed a number of different people and have been told that one company no longer manages...
閱讀更多
0
分享
可信賴顧客
Feefo 驗證
2 years ago
More updates on progress would help the customer from Volvo insurance
0
分享
可信賴顧客
Feefo 驗證
2 years ago
Excellent service from Streamline Accident Repair Centre
Streamline Accident Repair Centre kept in touch about the progress of my repair and there was always someone cheerful on the end of the phone.
0
分享
可信賴顧客
Feefo 驗證
2 years ago
It was all very stressful as I had no paperwork and it's no good telling me it would have been sent to me I know I do not delete emails about insurance. As it was the weekend I could not phone volvo...