I found getting information out of the company's contact person in the office quite similar to trying to get blood out of a stone: the hotel address was not on the booking details sent to me and when...
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Viva Holidays
Viva Holidays
12 years ago
Thank you for bringing this issue to our attention.
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide.
In light of this, all of the points you have raised have been recorded and if you wish to discuss the matter further please email us on support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you.
Viva Holidays
Thank you for bringing this issue to our attention.
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide.
In light of this, all of the points you have raised have been recorded and if you wish to discuss the matter further please email us on support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you.
Viva Holidays
產品評價
交易日期： 04/07/2014
0
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可信賴顧客
Feefo 驗證
12 years ago
Service from Viva holidays was very good .
產品評價
交易日期： 16/07/2014
0
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可信賴顧客
Feefo 驗證
12 years ago
Good service.
產品評價
交易日期： 18/07/2014
0
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可信賴顧客
Feefo 驗證
12 years ago
First rate service,couldn't do enough to help and find flights etc.
Enjoyed the trip. Was disappointed with the excursion booked in Prague as it was not suitable for people who had problems with walking .
Service and admin from Viva was fine.
