Excellent service and communication from Viva holidays especially Andrew who patiently put up with all my emails and questions. Everything was so well organised from beginning to end, flights,...
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide. In light of this, all of the points you have raised have been recorded in order that we can identify any areas for improvement. We will make sure we select All - Inc hotels very carefully in the future.
Yours sincerely
Viva Holidays
產品評價
交易日期： 15/09/2014
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Feefo 驗證
11 years ago
Very easy to do business - first rate holiday!
產品評價
交易日期： 02/08/2014
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可信賴顧客
Feefo 驗證
11 years ago
Excellent
產品評價
交易日期： 14/08/2014
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可信賴顧客
Feefo 驗證
11 years ago
Excellent would be more than happy to use you again
產品評價
交易日期： 18/08/2014
0
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可信賴顧客
Feefo 驗證
12 years ago
Could have done with more information on tube/bus services
I was very impressed by their willingness to sort out complications relating to train tickets that failed to arrive by post. They made alternative arrangements despite the fact we had already left...
I found getting information out of the company's contact person in the office quite similar to trying to get blood out of a stone: the hotel address was not on the booking details sent to me and when...
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Viva Holidays
Viva Holidays
12 years ago
Thank you for bringing this issue to our attention.
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide.
In light of this, all of the points you have raised have been recorded and if you wish to discuss the matter further please email us on support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you.
Viva Holidays
