Curvy Kate 評論

Hi there, Thank you for your review. We are sorry to hear that you were not happy with your purchases. We do offer a 90 day returns policy where items in their original condition with tags can be returned for a refund if not suitable. Unfortunately, we don't currently offer a refundable or freepost option for overseas returns I'm afraid. We're always looking for ways to improve, and this is something we'll definitely look further into whilst reviewing our international customers’ experience. We would recommend double checking with a few couriers for different pricing. You only need to ensure the parcel is tracked, not expedited. More information about our returns can be found here: https://us.curvykate.com/pages/returns#q4 Best wishes, The Curvy Kate Team

Hi there, I'm sorry that you haven't received a reply to your email. It appears that your email may have not reached us safely. We kindly ask if you could reach out to us at support@curvykate.com and one of our team members will be happy to help. Best wishes, The Curvy Kate Team

Hi there, We are sorry to hear you were unhappy with your experience. We appreciate your feedback, and we are really sorry that the item purchased didn’t offer the fit expected. The team are always looking for ways to improve, and this is something we'll definitely look further into whilst reviewing our customers’ experience. If you require further assistance, please reach out to us at support@curykate.com and we will be happy to help. Best wishes, The Curvy Kate Team

Hi there, Thank you for taking the time to feedback on our returns policy today. I'm really sorry we didn't quite get it right this time. We're always looking for ways to improve, and this is something we'll definitely look further into whilst reviewing our international customers’ experience. Best wishes, The Curvy Kate Team

Hi there, Thank you for your review. We are sorry that you are yet to receive your order and apologize for any disappointment. A member of our Customer Service Team is currently looking into this for you and waiting to hear back from the carrier following their investigation. We hope to have this resolved for you soon. Best wishes, The Curvy Kate Team

Hi there, Thank you for your review. We are sorry to hear that your purchases did not offer the fit expected and that our returns process let you down. Unfortunately, we don't currently offer a refundable or freepost option for overseas returns I'm afraid. We're always looking for ways to improve, and this is something we'll definitely look further into whilst reviewing our international customers’ experience. We would recommend double checking with a few couriers for different pricing. You only need to ensure the parcel is tracked, not expedited. We are sorry for any inconvenience caused. Best wishes, The Curvy Kate Team