Curvy Kate 評論

Hi there, Thank you for taking the time to share your honest review. We are sorry to hear you were unhappy with your experience this time. Unfortunately we are unable to offer international prepaid postage labels as we don't currently don't have the facility to provide this to our overseas customers, however the team are always looking for ways to improve, and this is something we'll definitely look further into whilst reviewing our international customers’ experience. We have some great fitting advice available on our website to help you find your prefect fit here: https://us.curvykate.com/pages/bra-fitting Also our bra fit quiz can help you find your prefect fit here: https://us.curvykate.com/pages/bra-fit-quiz Please do reach out to us if you need any further support at support@curvykate.com or via chat and we will be happy to assist. Best wishes, The Curvy Kate Team

Hi there, Thank you for your feedback. Sorry to hear that the items purchased did not offer the fit expected. Bra fitting can be tricky and we always recommend having a new fitting every 6 months as our bodies are constantly changing. There can also be differences in fit between sizes and styles which just complicates things even more! If you haven't already, we would advise trying our Bra Fit Quiz: https://us.curvykate.com/pages/bra-fit-quiz. You are also more than welcome to contact us via email at support@curvykate.com and we will be more than happy to assist s much as we can! We regrettably are unable to cover returns for customers outside of the UK, however for those based in the US we usually recommend using USPS which charges up to $30.00, based on the service used. This is the method many of our US customers choose to use. Please note. it is outlined on our returns page on the US site that our office and warehouse is located in the UK and that all returns from overseas customers need to be returned to this address. We are sorry to hear that this has let you down. We're always looking for ways to improve, and this is something we'll definitely look further into whilst reviewing our international customers’ experience. We would recommend double checking with a few couriers for different pricing. You only need to ensure the parcel is tracked, not expedited. Best Wishes, Curvy Kate Team

Hi there, We would like to thank you for sharing this great review. We are thrilled that you enjoyed your experience with us and we’ll make sure to share your feedback amongst our team. :) Best Wishes, Curvy Kate Team

Hi there, Thank you for your feedback. We are sorry to hear the items weren't a suitable fit for you. Different brands, and even styles within the same brand, may fit differently depending on your individual breast shape, tissue softness, and even down to the fabrics and dyes used in the bras. If you haven't already, we would suggest trying our Bra Fit Quiz: https://us.curvykate.com/pages/bra-fit-quiz or contact us via email at support@curvykate.com and we will be more than happy to help out. :) Best Wishes, Curvy Kate Team

Hi there, Thank you for your review. We are sorry to hear about the experience you are having with your bra. This is not what we hope for our customers and appreciate how disappointing this may be. Please do reach out to our Customer Service team at support@curvykate.com where a member of the team would be happy to help! When sending your email , if you can share a photo of the front of the bra, its internal tag and the area of concern, plus let us know how the bra has been washed and dried - this will help the team to look into this for you. Best wishes, The Curvy Kate Team.

Hi there, Thank you for your great review! We are happy to hear that you got exactly what you wanted out of your experience with us and we hope to see you again soon! Best wishes, The Curvy Kate Team

Dear customer, We are sorry to hear you were unhappy with your experience. We appreciate your feedback, and we are really sorry we didn't quite get it right this time. The team are always looking for ways to improve, and this is something we'll definitely look further into. Please do not hesitate to reach out to our Customer Service team at support@curvykate.com or via chat if you need further support and a member of our team will be happy to help you. Best wishes, The Curvy Kate Team

Hi there, Thank you for your feedback. We are sorry to hear this. We regrettably are unable to cover returns for customers outside of the UK, however for those based in the US we usually recommend using USPS which charges up to $30.00, based on the service used. This is the method many of our US customers choose to use. We're always looking for ways to improve, and this is something we'll definitely look further into whilst reviewing our international customers’ experience. We would recommend double checking with a few couriers for different pricing. You only need to ensure the parcel is tracked, not expedited. Best Wishes, Curvy Kate Team