No problem even when we wanted to exchange our purchase and re-order as we hadn't ordered fans with lights, emailed them and they replied quite quickly with exchanging them there was no problem at...
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產品評價
交易日期： 12/01/2026
0
分享
可信賴顧客
Feefo 驗證
6 months ago
產品評價
交易日期： 30/01/2026
0
分享
DH
Dean Hanan
Feefo 驗證
6 months ago
Dean Hanan說了有關 Universal Fans:
great
產品評價
交易日期： 08/01/2026
0
分享
GM
Graeme McGechan
Feefo 驗證
AUS
6 months ago
Graeme McGechan說了有關 Universal Fans:
Good
產品評價
Product
Universal Fans
6 months ago
Thank you for your feedback.
We’re sorry to hear you experienced difficulty with the mounting bracket. This isn’t something we’ve encountered before with the TT Silent units, which we’ve been supplying for over 10 years without similar feedback.
When you contacted us regarding your order, we requested photos of the installation issue so we could better understand the problem and assist with a solution. Unfortunately, we didn’t receive a reply. Images are usually the first step in helping us identify whether there may be an installation adjustment required or if a replacement part is needed.
We’re always keen to resolve any concerns quickly, so please feel free to get back in touch with some photos and we’ll be very happy to assist further.
Responses could be quicker and either them or the carrier sent a broken box. where the guts has spilled. The carrier didn't ring the door bell or leave the item where requested. Universal Fans told...
