Customer service was excellent. Showed us various fans that would be suitable for our situation. Price and quality of fans is great!
產品評價
交易日期： 11/02/2026
0
分享
BF
beverley fryer
Feefo 驗證
6 months ago
beverley fryer說了有關 Universal Fans:
excellent
產品評價
交易日期： 17/02/2026
0
分享
RI
Richard
Feefo 驗證
AUS
6 months ago
Richard說了有關 Universal Fans:
Order came on time and as expected
產品評價
交易日期： 02/02/2026
0
分享
KS
Ken Spiden
Feefo 驗證
AUS
7 months ago
Ken Spiden說了有關 Universal Fans:
Very difficult to order on line unable to pay online unless you were a business
Product
Universal Fans
6 months ago
Thank you for your feedback and we’re sorry for the confusion with your order.
The order was placed using the bank transfer payment option, which does not process payment automatically through the website. As the transfer hadn’t been completed, the order remained pending in our system.
When you contacted us, we confirmed that no funds had been taken and arranged for the unit to be drop-shipped from the manufacturer as quickly as possible to help minimise delays.
We understand timing is important during a building project and apologise for the frustration caused.
產品評價
Product
Universal Fans
6 months ago
Thank you for your feedback and we’re sorry for the confusion with your order.
The order was placed using the bank transfer payment option, which does not process payment automatically through the website. As the transfer hadn’t been completed, the order remained pending in our system.
When you contacted us, we confirmed that no funds had been taken and arranged for the unit to be drop-shipped from the manufacturer as quickly as possible to help minimise delays.
We understand timing is important during a building project and apologise for the frustration caused.
Excellent Customer service experience at the shop. They did calculations and shown me the capacity of the fan and recommended the appropriate fan for my requirements.
