UK Colloidal Silver 評論

Hi Herweg - I'm sorry your order hasn't arrived. The service to Austria is usually around 3-4 days. As I mentioned in my email last Monday, we're in a pandemic & the EU had closed its borders over the Christmas period. To compound this, the UK has left the EU and this may also be causing customs delays. As you chose to use the economy non-tracked service, we are unable to locate it & will have to wait 20 working days for it to be delivered until it's considered lost after which, we will happily replace it. Please see here for guidance as it may have been left with a neighbor or safe place. https://www.ukcolloidalsilver.co.uk/terms-and-conditions/ We have sent you three order updates and two emails. Can you confirm you are receiving these, please? Again my apologies for the delay. Kind regards Neil

Just to clairfy, your order was on hold for 7 days over Xmas until the EU borders reopened.

Hi Herwig. Thank you for your email and confirming it still hasn’t arrived so I’ve replaced the order and sent it via a tracked service. Please let me know when it arrives safely. Neil