Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

tinhat™ Insurance評論

顯示全部587則評論

可信賴顧客

9 years ago

Was all ok - I expected to get some more information through - eg policy/si...

Was all ok - I expected to get some more information through - eg policy/sign in to check details etc. I just got an email saying the insurance had started and a link to your website.

Trusted Customer

noctorum prenton

9 years ago

Trusted Customer說了有關 tinhat™ Insurance:

Excellent service by Tinhat Insurance

it a great tinhat insaurance

可信賴顧客

9 years ago

Getting set up with the right insurance that suited us was paramount and it...

Getting set up with the right insurance that suited us was paramount and it was so simple I couldn't believe it also at a super price.... Excellent.

Trusted Customer

Crawley

9 years ago

Trusted Customer說了有關 tinhat™ Insurance:

It's hard to givexplain a review on something I have not had to use yet but...

It's hard to givexplain a review on something I have not had to use yet but gave 4 stars hoping things will be OK if I have to claim and Might give the xtra star

可信賴顧客

9 years ago

great value

clear , concise and easy to set up what is great value insurance

可信賴顧客

9 years ago

Fast

Good service

可信賴顧客

9 years ago

Easy and great value

Simple to sign up and competitive pricing

Trusted Customer

9 years ago

Trusted Customer說了有關 tinhat™ Insurance:

Excellent service by Tinhat Insurance

Cheap and low excess compared to other insurers

Trusted Customer

9 years ago

Trusted Customer說了有關 tinhat™ Insurance:

Good service by Tinhat Insurance

quick easy insurance

Trusted Customer

London

9 years ago

Trusted Customer說了有關 tinhat™ Insurance:

Rubbish

Lot's on here about how easy it is to register. Ie for you to hand your money over. Making a claim is a different story. I was told I was ineligible as I bought the phone from eBay. Upon further...

Joe

tinhat™ Insurance

9 years ago

Hi Timothy,

Thanks for leaving your feedback, and I'm sorry that you're unhappy with the way that your claim was processed.

I contacted Supercover, our policy administrator, straight after reading this. As you point out, the terms and conditions of your policy do not exclude phones bought from eBay, so this in itself won't have resulted in your claim being declined. We do however require that you provide sufficient evidence of ownership and that the phone is bought brand new, and I understand that this was a factor in the decision. Of course, if you feel that this outcome was unfair you've done the right thing by opening a complaint.

Regarding your payments, I understand that a full refund has now been processed for you, and that no additional premiums will be collected now that your policy has been cancelled.

If you have any concerns or queries please contact Supercover directly on 02037 949328 or complaints@supercoverinsurance.com

Best wishes,

Joe

Trusted Customer

9 years ago

Hi Joe, Thanks for getting back to me. I sent them a load of paperwork including evidence that the item was both new and sealed. And that I own it. I haven't received a reply to my complaint yet, but this seems like a good opportunity to resolve the matter...