Thanks for taking the time to provide your feedback, and I'm really sorry to hear that you've had a negative experience with us.
I'd really like to understand more about the issues you've encountered so that we can make improvements and resolve any outstanding problems. Please get in touch with me via sales@tinhat.co.uk and I'll be happy to help.
Best wishes,
Joe
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可信賴顧客
9 years ago
Good service by Tinhat Insurance
Looks good you can only tell if you need to claim
1
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TC
Trusted Customer
nottingham
9 years ago
Trusted Customer說了有關 tinhat™ Insurance:
hameed
i still not get my documents of my mobile insurance
Joe
tinhat™ Insurance
9 years ago
Hi Abdul,
I'm really sorry to hear that. We do send a policy schedule out to every customer via email as soon as they purchase, but occasionally they get caught in spam filters. I've just resent this to you, so hopefully you've received it?
Best wishes,
Joe
2
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TC
Trusted Customer
9 years ago
Trusted Customer說了有關 tinhat™ Insurance:
Simple online purchase
Purchase was simple but let's see how they rate should I ever need to make a claim
1
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可信賴顧客
9 years ago
Good service by Tinhat Insurance
Reasonable price and very easy to setup.
0
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可信賴顧客
9 years ago
Excellent service by Tinhat Insurance
Easy to set up easy to find what i was looking for
0
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TC
Trusted Customer
9 years ago
Trusted Customer說了有關 tinhat™ Insurance:
Excellent service by Tinhat Insurance
Very friendly and helpful.
0
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TC
Trusted Customer
Leeds
9 years ago
Trusted Customer說了有關 tinhat™ Insurance:
Gg
Ggg
0
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可信賴顧客
9 years ago
Shocking service from Tinhat. Takes far too long to resolve a claim.
Still not resolved. Poor communication and lots of delays in getting things resolved.
5
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可信賴顧客
9 years ago
Have not had a policy sent or emailed to me
I have not received my policy yet money is being taken from my accoun
Joe
tinhat™ Insurance
9 years ago
Hi,
Thanks for providing your feedback, though I'm really sorry to hear that you were dissatisfied with our service.
We do send a policy schedule to all of our customers via email just a few seconds after they place their order. In the vast majority of cases these arrive without issue, though occasionally they can get caught in spam filters. I've just resent yours manually so hopefully you've received it. If you still don't have your policy schedule or have any other queries please feel free to contact me on sales@tinhat.co.uk or 01865 364390 and I'll be happy to help.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.
