Inspiring and empowering customers to read, learn, create and play
服務
3.2
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過去一年 則評價
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可信賴顧客
Feefo 驗證
4 months ago
Missing items and damaged box
Service wasnt great. Lots of item were missing from order which the works had failed to contact me beforehand to tell me they werent available. Box was heavily damaged aswell so wouldnt order again
Donna Smith
The Works
4 months ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order has arrived with items missing.
Our records show a customer service adviser has been in touch and has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
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DI
Diane
Feefo 驗證
GBR
4 months ago
Diane說了有關 The Works:
Good selection
Good variety of books, which are reasonably priced, also quick delivery.
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可信賴顧客
Feefo 驗證
4 months ago
Disappointing!
Used to be so good with online shopping and delivery, as I’m disabled and can’t get to the shops to buy bits. Now they have stopped that I guess it’s back to amazon for what I need. Very...
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LE
Lorraine Elvin
Feefo 驗證
GBR
4 months ago
Lorraine Elvin說了有關 The Works:
Books and crafts
Brilliant ordered books and they were delivered within 2 days well packaged as well. Great selection of crafts, games and art supplies at a good price. Very disappointed the online delivery is ending...
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可信賴顧客
Feefo 驗證
4 months ago
0
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可信賴顧客
Feefo 驗證
4 months ago
Great icompany, but disappointing news re online service!
The Works has always been my go to for stationery, craft and books. Their prices are second to none. I have been using their online service since becoming ill four years ago; unfortunately they have...
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可信賴顧客
Feefo 驗證
4 months ago
Works Delivery
It's easy to order and pay for your goods and the delivery is also quick. Your order is also well packaged and the prices are very competitive.
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AT
Alexandra Teixeira
Feefo 驗證
4 months ago
0
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JH
Judith Higby
Feefo 驗證
GBR
4 months ago
Judith Higby說了有關 The Works:
Great job “ thanks “
Great service , as always !! I buy most of my Brownie’s craft and more needs from ,
The Works. Have done for years !! The service is excellent.
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PE
Perrynobs
Feefo 驗證
4 months ago
Perrynobs說了有關 The Works:
I used click, pay and collect. The staff bought my parcel to me in the shop, the assistant was very smiley.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
