Inspiring and empowering customers to read, learn, create and play
服務
3.2
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過去一年 則評價
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可信賴顧客
Feefo 驗證
12 years ago
Brilliant service and fanatic books
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可信賴顧客
Feefo 驗證
12 years ago
Unfortunately the website is frequently incorrect as to what items are in stock and in…
Unfortunately the website is frequently incorrect as to what items are in stock and in what quantities, and items get reported as dispatched when in fact they are out of stock.
The Works
The Works
12 years ago
Good Afternoon
Thank you for your feedback.
Our web site is updated at times throughout the day which can occasionally result in goods as showing in stock when they have sold out.
We do apologise for any inconvenience or disappointment this may cause.
Regards
The Works Customer Service
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可信賴顧客
Feefo 驗證
12 years ago
Product and price was good however, could of got here sooner. Thank you
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可信賴顧客
Feefo 驗證
12 years ago
terrible delivery service good products but not efficient with delivery or communication...
terrible delivery service good products but not efficient with delivery or communication...
The Works
The Works
12 years ago
Good Morning
Thank you for your feedback.
I do apologsie that your items were not delivered timely and also that you have not received our usual high level of customer service on this occasion.
It is from customer feedback that we are able to review and improve our services to you.
Regards
The Works Customer Service
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可信賴顧客
Feefo 驗證
12 years ago
Perfect
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可信賴顧客
Feefo 驗證
12 years ago
It took two weeks for my order to get to me despite paying for a…
It took two weeks for my order to get to me despite paying for a quicker service. By the time everything had arrived, the birthday parties were over. Was very disappointed.
The Works
The Works
12 years ago
Good Morning
Thank you for your feedback.
I do apologise that your order took longer to arrive than expected.
Occasionally delays do occur with our couriers and we apologise for this.
Thank you once again for your feedback. It is from customer reviews that we are able to improve our service to you.
The Works Customer Service
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可信賴顧客
Feefo 驗證
12 years ago
Excellent service .Fast delivery
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可信賴顧客
Feefo 驗證
12 years ago
excellent transaction good service
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可信賴顧客
Feefo 驗證
12 years ago
Quick delivery
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可信賴顧客
Feefo 驗證
12 years ago
All went very smoothly, as a childminder I ordered a large amount of books for…
All went very smoothly, as a childminder I ordered a large amount of books for the children I am caring for, they all arrived within 4 working days.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
