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The Works 評論 | {{merchantUrl}}客戶服務評論評論 |Feefo |第 1 頁

顯示全部269,282則評論

Carol Ives

Feefo 驗證

6 months ago

Carol Ives說了有關 The Works:

Sadly not a fast enough service for modern day.

It was slow,I was notified quite late that my order could not be fullfilled and i was sent two wrong items. I love the store but live 15 miles away but i would not order online again which is a shame

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order took longer than expected with incorrect items. Please contact Customer service on 0121 313 6050 or email enquiries@theworks.co.uk. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards , The Works.

Elfa Allnutt

Feefo 驗證

GBR

6 months ago

Elfa Allnutt說了有關 The Works:

Service second to none.

Excellent as always.Have been using The Works. since beginning of ‘covid’ and always had excellent service.Easy to browse and place order.Delivered within 2-3 days.Order always correct,securely...

可信賴顧客

Feefo 驗證

6 months ago

Excellent

可信賴顧客

Feefo 驗證

6 months ago

Several items missing from parcel

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with items missing. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Denise Simpson

Feefo 驗證

GBR

6 months ago

Denise Simpson說了有關 The Works:

Jigsaws

Ordered on line some jigsaws puzzles and the service was quick got them in four days jigsaws

Esther J Fenton-Allen

Feefo 驗證

GBR

6 months ago

Esther J Fenton-Allen說了有關 The Works:

Order from The Wirks

Everything was dealt quick and I was kept up to date every step of the way.

可信賴顧客

Feefo 驗證

6 months ago

Good service

Easy ordering and everything went as predicted.

可信賴顧客

Feefo 驗證

6 months ago

Lovely service

Lovely, staff were friendly and helpful. I paid for my goods quickly and was made to feel very welcome in the store

Holly

Feefo 驗證

GBR

6 months ago

Holly說了有關 The Works:

Damaged books

Awful. Notified that books were damaged beyond repair in transit after waiting nearly a week for delivery. Had to arrange a last minute present due to this. Will not be using online service again

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was not delivered due to being damaged at the couriers. Our records show that our customer service team have issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Stacey Mitchell

Feefo 驗證

GBR

6 months ago

Stacey Mitchell說了有關 The Works:

A great bargain

The service I received was outstanding. A very straightforward method of shopping. The selection was vast and I was able to read reviews before I brought my granddaughter a whole collection of books....

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