Ordered over 3 weeks ago and never received it. Sent emails and not even the courtesy of a response but they keep sending me emails to leave feedback..so here you go. I am out forty dollars. I'd...
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交易日期： 02/01/2023
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HR
H Rion
Feefo 驗證
Raleigh NC
3 years ago
H Rion說了有關 The Edinburgh Natural Skincare Company:
I never received my order. I am so disappointed because I was so excited about my order. I even ordered one for my mother’s birthday but unfortunately I missed her birthday. Could I get some...
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產品評價
交易日期： 12/01/2023
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KL
Kimberly Leach
Feefo 驗證
3 years ago
Kimberly Leach說了有關 The Edinburgh Natural Skincare Company:
Order placed Dec. 2, 2022 - as of Jan. 22, 2023 it still has not arrived.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack.
Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.
KL
Kimberly Leach
3 years ago
Response confirmed this is a shipping issue and not a product issue. Thank you. I’m anxious to receive my shipment to try the product for the first time.
產品評價
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack.
Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.
交易日期： 02/12/2022
0
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NS
Nancy Sandstrom
Feefo 驗證
3 years ago
Nancy Sandstrom說了有關 The Edinburgh Natural Skincare Company:
It took a little while to receive, but so worth the wait! My hand feel amazing after using the bar hand cream just a couple of times! I like that I don’t have to know how much to use, just rub it on...
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交易日期： 05/01/2023
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SJ
Sharon James
Feefo 驗證
Canada
3 years ago
Sharon James說了有關 The Edinburgh Natural Skincare Company:
It hard to weight a review when you haven’t received my hand creams yet .One order was Jan 3/23 and one onJan 9/23 .I have been told both orders have been shipped but there is no updateds
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack.
Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.
SJ
Sharon James
3 years ago
Thank you for your response. As of today (January 26/23) Royal Mail still has no updates but they no longer send me to a letter to read about their delays . I am so looking forward to using your products
產品評價
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack.
Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.
交易日期： 30/12/2022
1
分享
NB
Natalie Bussieres
Feefo 驗證
3 years ago
Natalie Bussieres說了有關 The Edinburgh Natural Skincare Company:
Have not received my order...
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your message - we have been looking into this for you. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept my apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company and the product ordered.
產品評價
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your message - we have been looking into this for you. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept my apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company and the product ordered.
交易日期： 01/01/2023
0
分享
JH
Joyce Harmon
Feefo 驗證
3 years ago
Joyce Harmon說了有關 The Edinburgh Natural Skincare Company:
I haven’t received this yet.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your message - we have been looking into this for you. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept my apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company and the product ordered.
交易日期： 11/01/2023
0
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CB
Cathi Bertin
Feefo 驗證
3 years ago
Cathi Bertin說了有關 The Edinburgh Natural Skincare Company:
