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The Edinburgh Natural Skincare Company 評論 | {{merchantUrl}}客戶服務評論評論 |Feefo |第 1 頁

DN

Donna Nesbit

Feefo 驗證

Scott City Missouri, USA

3 years ago

Donna Nesbit說了有關 The Edinburgh Natural Skincare Company:

I absolutely love the products. I love the scents and texture.

The website was easy to navigate, and products were shipped speedily and in excellent packaging.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thanks so much for your lovely feedback! Kind Regards, Emma - ENSC

產品評價

交易日期： 08/02/2023

0

可信賴顧客

Feefo 驗證

3 years ago

So so

I ordered 3 - The products are okay, very greasy so not for my hands I’m afraid. The scent is also alright.. I so wanted to love them - but unfortunately, even if you can tell the ingredients are...

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thanks so much for taking the time to review, I'm really sorry that the products weren't to your liking and I'll pass your feedback to our Manufacturing and Product Development. Kind Regards, Emma - ENSC

產品評價

交易日期： 07/02/2023

0

WK

Wendy Koeppl

Feefo 驗證

Idaho

3 years ago

Wendy Koeppl說了有關 The Edinburgh Natural Skincare Company:

Never received my order.

I can’t comment on their products because I never received my order. I am very disappointed in their service.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Hi Wendy, just looking at your tracking. This was delivered on 21/02/2023. Can you confirmed all was received well? Kind Regards, Emma - ENSC

WK

Wendy Koeppl

3 years ago

It was in my mailbox shortly after my review! I am happy that it wasn’t lost, but I still think 8 weeks is a long wait. But, now that I know that it will be that long, I will be sure to order with that in mind! Thank you!

產品評價

交易日期： 01/01/2023

0

VT

Valerie Tousignant

Feefo 驗證

USA

3 years ago

Valerie Tousignant說了有關 The Edinburgh Natural Skincare Company:

Terrible,have sent messages with your system several times with no response

I have sent several messages through your system with a problem with my order and have not gotten a response. And you shipped my Order anyway.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

I'm really sorry that Service has not been as expected, can you please message here detailing the issues you've had and I will try and resolve. Kind Regards, Emma - ENSC

VT

Valerie Tousignant

3 years ago

First request I made was #23654 through system, second was a few days later I sent another request #23716 when I had not heard anything from the first request. Sent a 3rd request #24106 when I received a email my orders where being sent with no change was made to them my order numbers are #9701 and #9702 both had updates to them. It’s really sad it takes a negative rating for someone to contact me. But all the information to what are wrong with my orders are in the request numbers above.

產品評價

交易日期： 22/01/2023

1

可信賴顧客

Feefo 驗證

3 years ago

Very friendly and sincere!

The products are very nice. Friendly service and genuinely caring!

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

What a lovely review! Thanks so much, you've made our day! Kind Regards, Emma - ENSC

產品評價

交易日期： 28/01/2023

0

可信賴顧客

Feefo 驗證

3 years ago

Excellent service from this company

From ordering my first order from this company to receiving my order was without any problem. The items were easy to order and arrived quiet quickly. The items I ordered were hand cream bars .I love...

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thanks so much for taking the time to leave feedback for us, we really do appreciate your lovely words. Kind Regards, Emma - ENSC

產品評價

交易日期： 07/02/2023

0

VA

Valerie Addington

Feefo 驗證

3 years ago

Valerie Addington說了有關 The Edinburgh Natural Skincare Company:

Waiting on product

I will rate it as soon as I receive it.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Good afternoon, I'm really sorry about the delay to your order. From looking at your order number, this is currently in transit in Chicago. Kind Regards, Emma - ENSC

交易日期： 28/01/2023

0

可信賴顧客

Feefo 驗證

3 years ago

Try something different

The service was great.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thanks so much for your feedback, we really appreciate you taking the time to respond. Please do feel free to reach out to us if you'd like to give further feedback on the the lip balm and travel mini. It's always great to hear fantastic feedback however where products haven't met our Customers expectations, we'd really love feedback on where improvements can be made. Kind Regards, Emma - ENSC

產品評價

交易日期： 27/01/2023

0

可信賴顧客

Feefo 驗證

3 years ago

Shipping issue?

Still haven't received anything

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

We're really sorry for the delay with you receiving your order. Having looked at your tracking number, I can see that this was delivered 14th February. Can you let me know if that's not the case? Kind Regards, Emma - ENSC

可信賴顧客

3 years ago

Arrived I think on 17th. Maybe originally misdelivered to neighbor or... It was weird on my notice that it said it went to Clarkston MI.

交易日期： 21/01/2023

3

MC

Marina Cogger

Feefo 驗證

3 years ago

Marina Cogger說了有關 The Edinburgh Natural Skincare Company:

Night rich cream

Wonderful product. The cream makes my wrinkles disappear.

產品評價

交易日期： 25/01/2023

1

The Edinburgh Natural Skincare Company 評論

3 Geranium and Sweet Orange Luxury Lip Balms Pack更^多^有^關^本^產^品^的(227)^條^評^論瀏覽產品網站I loved the softness of my lips after use. It stays on and has a very appealing flavor.

Reverie Solid Hand Cream Bar更^多^有^關^本^產^品^的(153)^條^評^論瀏覽產品網站I could tell it makes my hands soft and smells beautiful.

The Queen Bee Solid Hand Cream Bar更^多^有^關^本^產^品^的(356)^條^評^論瀏覽產品網站I really love the lemongrass and lime scent. Absolutely brilliant products in a pretty tin.

Eternal Anti-Ageing Super Cream With Black Lilac + Vitamin E更^多^有^關^本^產^品^的(79)^條^評^論瀏覽產品網站I noticed improvement on first use. It smells and feels amazing!

Gardener?s Solid Hand Cream Bar更^多^有^關^本^產^品^的(443)^條^評^論瀏覽產品網站I really like the bar idea, as well as the essential oils. The cream works well and lasts a long time.

Luxury No. 1 Solid Hand Cream Bar更^多^有^關^本^產^品^的(415)^條^評^論瀏覽產品網站I really like the bar idea, as well as the essential oils. The cream works well and lasts a long time.

St Clement's Whipped Body Butter更^多^有^關^本^產^品^的(83)^條^評^論瀏覽產品網站

Reverie Solid Hand Cream Bar更^多^有^關^本^產^品^的(153)^條^評^論瀏覽產品網站

Symmetry Solid Hand Cream Refill Bar更^多^有^關^本^產^品^的(15)^條^評^論瀏覽產品網站

New! 3 Luxury Hand Cream Bars Mixed Fragrance更^多^有^關^本^產^品^的(55)^條^評^論瀏覽產品網站Nice products. I love the solid hand cream.

Reverie Solid Hand Cream Bar更^多^有^關^本^產^品^的(153)^條^評^論瀏覽產品網站

NEW! Symmetry Hand Cream Bar更^多^有^關^本^產^品^的(102)^條^評^論瀏覽產品網站

Luxury No. 1 Solid Hand Cream Bar更^多^有^關^本^產^品^的(415)^條^評^論瀏覽產品網站Lovely presentation tins. Quality good and they smell lovely too.

Reverie Solid Hand Cream Bar更^多^有^關^本^產^品^的(153)^條^評^論瀏覽產品網站Nicely presented in a tin.The hand cream bar smells lovely and leaves hands feeling soft and smooth without the tacky feeling you sometimes get with ordinary hand creams.

New! 3 Luxury Hand Cream Bars Mixed Fragrance更^多^有^關^本^產^品^的(55)^條^評^論瀏覽產品網站I am still getting used to the bar hand lotion. Easy to use.

Symmetry Anti Ageing Serum and Face Cream更^多^有^關^本^產^品^的(91)^條^評^論瀏覽產品網站Love the facial oil and lotion. I live in Denver and it is very dry here.

Geranium And Sweet Orange Luxurylip Balm And Symmetry Travel Mini Face Cream更^多^有^關^本^產^品^的(8)^條^評^論瀏覽產品網站Not working so well in my dry climate.

Eternal Anti-Ageing Super Cream With Black Lilac + Vitamin E更^多^有^關^本^產^品^的(79)^條^評^論瀏覽產品網站Rich nurishing cream. Very comforting for the skin.

Ultra Rich Anti-Ageing Night Cream and Day Cream Set更^多^有^關^本^產^品^的(509)^條^評^論瀏覽產品網站Excellent product, I am very happy.

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？