Promised notification of dispatch which wasn't sent. I queried where otem was andcwas sent courier notescwhich confirmed delivery to the wrong location. I found the item, advised Big Cheese of the 2...
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The Big Cheese Support
The Big Cheese
2 years ago
Apologies that no shipping notification was received, our website has been undergoing upgrades resulting in auto emails being turned off.
We have spoken to the carrier and raised concerns regarding where the item was left too and can only apologise on their behalf.
Thankyou for your feedback and we hope this issue will not put you off purchasing from us again.
STV
I still haven’t received my order placed on 13th November
The Big Cheese Support
The Big Cheese
2 years ago
Apologies for the failure of the 1st delivery - we have taken this issue up with our carrier.
FOC replacements were resent as soon as we were made aware.
Many Thanks STV
產品評價
The Big Cheese Support
The Big Cheese
2 years ago
Accept our apologies again - Item reshipped on the 22.11.23
I still havent received my product the courier your using is bad saying they nocked and nobody in i waited in 2 days
The Big Cheese Support
The Big Cheese
2 years ago
Many thanks for your feedback - We can only apologise on behalf of the carrier that this item was undelivered.
We have taken the issue up with them in order to avoid similar issues in the future.
Apologies again
STV
產品評價
The Big Cheese Support
The Big Cheese
2 years ago
Many thanks for your feedback - We can only apologise on behalf of the carrier that this item was undelivered.
We have taken the issue up with them in order to avoid similar issues in the future.
Apologies again
STV
交易日期: 12/11/2023
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JA
Jeremy Arden
Feefo 驗證
2 years ago
Jeremy Arden說了有關 The Big Cheese:
Dreadful. fell apart and impossible to bait
The Big Cheese Support
The Big Cheese
2 years ago
Many thanks for your feedback, your comments have been passed over to our product team to review. We are sorry to hear you have had a bad experience with one of our products, Please call our offices and speak to our helpful customer service team who will be able to assist further. STV
產品評價
The Big Cheese Support
The Big Cheese
2 years ago
Many thanks for your feedback, your comments have been passed over to our product team to review. We are sorry to hear you have had a bad experience with one of our products, Please call our offices and speak to our helpful customer service team who will be able to assist further. STV
交易日期: 04/11/2023
0
分享
JA
Jacqui
Feefo 驗證
Highland
2 years ago
Jacqui說了有關 The Big Cheese:
My purchase arrived to a remote part of the Scottish Highlands very quickly.
The Big Cheese Support
The Big Cheese
2 years ago
Many thanks for your Feedback - Thank you for choosing STV products
產品評價
The Big Cheese Support
The Big Cheese
2 years ago
Many thanks for your Feedback - Thank you for choosing STV products
The Big Cheese Support
The Big Cheese
2 years ago
Many thanks for your Feedback - Thank you for choosing STV products
We care for people and their families and have sympathy when it comes to having to deal with pest problems. We aim to offer ethical and humane solutions and products to help you solve your pest problems.
We care for people and their families and have sympathy when it comes to having to deal with pest problems. We aim to offer ethical and humane solutions and products to help you solve your pest problems.