We are delighted you had a good time and very much look forward to seeing you on another Quest soon!
產品評價
交易日期： 19/04/2017
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KE
Kevin
Feefo 驗證
Rugby
9 years ago
Kevin說了有關 SwimQuest Swimming Holidays:
The holiday feel good factor was very high. Very competent and involved staff made sure that everyone was given proper consideration. The quality of the instruction and feed back was very high.
The...
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Alice
SwimQuest Swimming Holidays
9 years ago
We are glad you enjoyed the unspoilt tranquality of Mathraki and will pass your kind comments onto our team. Enjoy the rest of your summer and we very much hope to see you again soon.
Beautiful location and a lovely addition to the Swimquest trips on offer.
As the first group to go out to this venue I think it was great but it would certainly benefit from guides having more...
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產品評價
交易日期： 30/05/2017
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可信賴顧客
Feefo 驗證
9 years ago
I think on the whole it was a fine service. The hotel was nice and the sea was great. I really enjoyed the Saturday 8km Vies Braves swim with many other people.
Occasionally the teams' replies to my...
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Alice
SwimQuest Swimming Holidays
9 years ago
Many thanks for leaving feedback about your trip. We’re sorry about the small group this time around. Unfortunately, we had three last minute cancellations and it is our policy not to cancel trips once people have booked - we would rather run a trip with a small group than disappoint customers and having to take a holiday off sale. In terms of boat support, based on the group's swimming ability, excellent weather conditions, guide ratio (two guides to three swimmers) and the traffic-free sea lanes, we were confident using a kayak as support for some of the swims during your trip. Obviously boat support was provided for the St Guixols and the 8km swim day. This being the case, we will certainly take your feedback on board for future swims.
產品評價
Alice
SwimQuest Swimming Holidays
9 years ago
We have taken your comments into consideration and will aim to tweak these trips accordingly moving forward. We would love to see you on another tour and would be very happy to discuss the itinerary with you in advance over the phone to ensure you were happy before booking.
Great holiday! Great location and Swimquest staff very helpful and considerate with guests as well as being good fun. Also all staff at hotel very helpful and friendly.
It was a delightful place to stay, and the Swimquest team looked after us very well.
Although we weren't such dedicated sportspeople as the rest of the party they made sure we didn't miss out on any...
There is only one option for this team - 5 stars all the way. I had the most amazing, pretty much life changing experience and I am delighted to have chosen Swinquest for my holiday. Cannot rate you...
Having used alternative providers in the past, Swimquest have broken new ground on the customer facing aspects of the organisation. Booking, pre trip communication and the trip itself were all dealt...
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Alice
SwimQuest Swimming Holidays
9 years ago
Wow - what a fantastic review, thank you! We’re delighted you enjoyed Mathraki and will pass your kind comments onto Tom and Natalie. Enjoy the rest of your summer and please do let us know if we can help with further swimming adventures :)
Wonderful holiday and fantastic swimming locations
The guides Natalie and Tom were great, friendly and very knowledgble
Would recommend this holiday an amazing experience
Alice
SwimQuest Swimming Holidays
9 years ago
Thank you for leaving such a lovely review - we are thrilled you had a great time on Mathraki Island and very much hope to swim with you all again soon. We will pass your comments onto Tom and Natalie too!
SwimQuest Swimming Holidays are an open water swimming holiday operator, offering comfort, service and safety in stunning locations worldwide. Holidays suitable for all ages and abilities.
SwimQuest Swimming Holidays are an open water swimming holiday operator, offering comfort, service and safety in stunning locations worldwide. Holidays suitable for all ages and abilities.
