Very good service. Can I suggest that you modify the need to read out swathes of information at the end if the discussion. Imo it was far to long and en email requiring a response is a far more...
Excellent service, user friendky, effortless process
交易日期： 07/02/2022
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KB
Karen Blundell
Feefo 驗證
4 years ago
Karen Blundell說了有關 SPCA Pet Insurance:
Very easy service to use.
產品評價
交易日期： 06/02/2022
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可信賴顧客
Feefo 驗證
4 years ago
Great service, it was super easy to get information on what type of insurance cover I wanted. The woman on the phone was very pleasant and guided me through whole the process, everything was done...
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交易日期： 04/02/2022
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JN
Jackie Ngawhika
Feefo 驗證
4 years ago
Jackie Ngawhika說了有關 SPCA Pet Insurance:
I did an online inquiry and got a phone call within 2mins which I didn’t request, I was at work and my phone just kept ringing, once i answered it I said I am at work and can’t talk can someone ring...
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CX
SPCA Pet Insurance
4 years ago
Hi Jackie,
Thank you for sharing your experience with us, I am sorry to hear of any inconvenience caused. We aim to ensure that all our customers receive the best customer service possible and we take all customer feedback on board in order to improve our processes.
Also when submitting your quote online, you consent to receive a phone call from us for the purpose of discussing and providing assistance with your insurance quote. If you have any queries regarding your policy, please do not hesitate to reach out and I can arrange for one of our team members to be in touch.
Kind regards,
Scott
產品評價
CX
SPCA Pet Insurance
4 years ago
Hi Jackie,
As mentioned, can you please confirm if you would like to be in touch with one of our team members if you have any outstanding queries.
Kind regards,
Scott
Maddison gave excellent service, which is appreciated!
Thank you, Maddison! She explained the options very clearly and was most helpful. Hence my decision to go with SPCA pet insurance.
I would...
We recently adopted a kitten from the SPCA, and was introduced to SPCA pet insurance through the adoption process. Information provided was helpful especially comparing different plan options for...
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產品評價
交易日期： 02/02/2022
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JS
Jon Simcock
Feefo 驗證
4 years ago
Jon Simcock說了有關 SPCA Pet Insurance:
Explained policies very clearly and was very helpful and easy to understand
The lovely lady I talked to was friendly, allowed me to re-start the conversation the next day, as I was at work and I brought the best policy for my fur baby.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
