Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

SPCA Pet Insurance 評論 | https://www.feefo.com/reviews/spca-pet-insurance客戶服務評論評論 |Feefo |第 1 頁

SJ

Sheila Jenions

Te Awamutu

2 days ago

交易日期： 28/08/2025

Sheila Jenions說了有關 SPCA Pet Insurance:

SPCA Insurance looks after your pet and also helps animals in need.

Very thorough and helpful in explaining different types of cover, patient with my questions. Allowed me the requested time to look over the various levels of cover, so that I was able to select the...

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產品評價

0

BP

Bridget Palmer

Whakatane

12 days ago

交易日期： 08/08/2025

Bridget Palmer說了有關 SPCA Pet Insurance:

Clear, easy application process and generous pet cover

Quick, clear policy content details for each option. Very easy to use the online application.

CX

SPCA Pet Insurance

11 days ago

Hi Bridget, It is great to hear that we have been able to assist you with your insurance needs and that arranging your cover through our user-friendly online portal was made easy. Thank you for taking the time to let us know about your experience, we really appreciate it! Kind regards, Alisa

產品評價

0

可信賴顧客

17 days ago

交易日期： 13/08/2025

Top notch and was easy to compare quotes . Was keen to tie up with SPCA as the work you carry out resonates well with us .

CX

SPCA Pet Insurance

16 days ago

Hi there, Thank you for sharing your experience on your recent contact with us. Our team of professionals are dedicated to providing the best customer service. It’s so nice to hear that our team helped to make your experience such a positive one. Kind regards, Scott

產品評價

0

AK

Adele Kane

Auckland

25 days ago

交易日期： 05/08/2025

Adele Kane說了有關 SPCA Pet Insurance:

Awesome experience!

Very thorough, friendly and totally made sure I understood everything.

CX

SPCA Pet Insurance

24 days ago

Hi Adele, Thank you for your great review, we really appreciate you taking the time to let us know about your experience. We're glad you felt supported and everything was clearly explained. Kind regards, Alisa

產品評價

0

可信賴顧客

1 month ago

交易日期： 10/07/2025

Overall experience i would rate 80%

Sales Rep was professional, and courteous

CX

SPCA Pet Insurance

1 month ago

Hi there, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future. Kind regards, Scott

產品評價

CX

SPCA Pet Insurance

1 month ago

Hi there, Thank you for taking the time in sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We would love the opportunity to go over your policy with you again and attend to any questions you may have about your policy. If you would like to do so, please let us know and I can organise for someone to assist. Kind regards, Scott

0

SM

Sue Martin

Porirua

1 month ago

交易日期： 07/07/2025

Sue Martin說了有關 SPCA Pet Insurance:

Get quality pet insurance with spca pet insurance

Outstanding went the extra mile in customer service.

CX

SPCA Pet Insurance

1 month ago

Hi Sue, We are delighted to hear of the great service you received when speaking with our team member and that we have been able to provide you with cover to suit your needs. Thank you for taking the time out of your day to share your review with us, we really appreciate it. Kind regards, Alisa

產品評價

0

可信賴顧客

1 month ago

交易日期： 03/07/2025

Very knowledgeable and well explained conditions

產品評價

1

可信賴顧客

1 month ago

交易日期： 30/06/2025

Love My Dog 🐕

Easy friendly system

CX

SPCA Pet Insurance

1 month ago

Hi there, It is great to hear that we have been able to assist you with your insurance needs and that arranging your cover through our user-friendly online portal was made easy. Thank you for taking the time to let us know about your experience, we really appreciate it! Kind regards, Alisa

產品評價

1

可信賴顧客

2 months ago

交易日期： 28/06/2025

It was easy to sign up and get it but harder to open and sign in

CX

SPCA Pet Insurance

2 months ago

Hi there, Thank you for sharing your review with us, I am sorry to hear about any difficulties caused. We appreciate you bringing this to our attention and we would like the opportunity to assist you with this. If you would like assistance, can you please contact us on 0800 812 020 or confirm a suitable time when you would like to be contacted. Kind regards, Scott

可信賴顧客

2 months ago

Was able to sort it thanks

產品評價

CX

SPCA Pet Insurance

2 months ago

Hi there, Thank you for sharing your review with us, I am sorry to hear about any difficulties caused. We appreciate you bringing this to our attention and we would like the opportunity to assist you with this. If you would like assistance, can you please contact us on 0800 812 020 or confirm a suitable time when you would like to be contacted. Kind regards, Scott

可信賴顧客

2 months ago

All sorted and a 5 star rating is givin

0

MA

Mark

Bay of Plenty

2 months ago

交易日期： 28/06/2025

Mark說了有關 SPCA Pet Insurance:

A bit soon to ask !

No service required - just purchased

CX

SPCA Pet Insurance

2 months ago

Hi Mark, Thank you for taking the time to share your review and your feedback with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future. Kind regards, Alisa

產品評價

0

SPCA Pet Insurance 評論

SPCA Pet Insurance更^多^有^關^本^產^品^的(576)^條^評^論瀏覽產品網站I was very satisfied with the insurance cover for my dog. The premiums are higher, however the Canstar rating and reviews swayed my decision.

SPCA Pet Insurance更^多^有^關^本^產^品^的(576)^條^評^論瀏覽產品網站Found the process quick and easy . The options were explained by your rep and the signing in process was completed in least amount of time

SPCA Pet Insurance更^多^有^關^本^產^品^的(576)^條^評^論瀏覽產品網站Very happy to insure my second kitty with spca. The process is a breeze and the staff are super lovely. Highly recommend!

SPCA Pet Insurance更^多^有^關^本^產^品^的(576)^條^評^論瀏覽產品網站Good folow up from my first initial enquiry as i was still waiting on the outcome of my pup adoption. The Staff member was polite, courteous , and respectful which i appreciated. One thing i do...閱讀全部内容

SPCA Pet Insurance更^多^有^關^本^產^品^的(576)^條^評^論瀏覽產品網站Was well explained and understood everything

SPCA Pet Insurance更^多^有^關^本^產^品^的(576)^條^評^論瀏覽產品網站Clear details as to the covers to accept the policy, system is user friendly for the older generations to read without complicated big words.

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？