Friendly service, good website, easy to understand and followed up with a call the next day. Good options for everyone
產品評價
交易日期： 26/04/2022
0
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可信賴顧客
Feefo 驗證
4 years ago
Extremely long winded reading out to me of all the documents and conditions which i would have much preferred to have read myself.
Also the sales agent said he would send me an email i could reply to...
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CX
SPCA Pet Insurance
4 years ago
Hi there,
Thank you for taking the time to share your feedback with us and we apologise for any inconvenience caused during your experience. We appreciate you letting us know and have passed your feedback on to the relevant team to review.
Please let me know if you would like for one of our team members to be in touch to discuss your experience or any queries further.
Kind regards,
Alisa
產品評價
交易日期： 28/04/2022
1
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EY
Erin Yorke
Feefo 驗證
4 years ago
Erin Yorke說了有關 SPCA Pet Insurance:
I was well informed and when I asked questions they were answered without doubt or hesitation.
Instantly got in touch via the phone after requesting information on the website. Thorough assessment of our needs and then explanation of the options available to us. Fast call back. Great...
the person I spoke to was very pleasant and extremely helpful
產品評價
交易日期： 20/04/2022
0
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可信賴顧客
Feefo 驗證
4 years ago
The operator was very nice, but: I received several random calls about the insurance during the work day which are very distracting. Insurance is an important arrangement, but taking a client by...
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CX
SPCA Pet Insurance
4 years ago
Hi there,
I am sorry to hear of your dissatisfaction and appreciate you sharing your feedback with us, which has been passed on to the relevant team to review. We apologise for any concerns caused and would like the opportunity to discuss any queries you might have further with you. If you would like to speak with one of our team members further, please don't hesitate to let me know and I will arrange for the relevant team to be in touch with you at a suitable time.
Kind regards,
Alisa
Very quick and easy to set up and pay online. Great range of insurance options and payment plans. Donating a portion of my premiums to the SPCA was the main reason for choosing to insure my puppy...
The service was amazing, so helpful and great to talk to, didn’t feel any pressure at all and she explained everything to me as well as answering all my questions
When looking for pet insurance ,it was extremely helpful to have a person explain and talk me through the three different options of insurance cover for my cat's, which then let me choose the...
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
