We had a wonderful experience with Cherylene who was very patient with us and explained the policy in great detail. She answered all our queries and what she didn't know, she checked and got back...
閱讀更多
CX
SPCA Pet Insurance
2 years ago
Hi Yasmina,
We are delighted to hear of the service that you received when speaking with our team member Cherylene and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
產品評價
交易日期： 18/01/2024
0
分享
可信賴顧客
Feefo 驗證
2 years ago
Just joined. Found the process easy and they didn't put any pressure on unlike another company I had a quote from. Explained everything and answered any queries I had.
CX
SPCA Pet Insurance
2 years ago
Hi there,
Thank you for taking the time to share your great review with us, we really appreciate it.
We are happy to hear of the service that you received when speaking with our team member and that you have been left feeling informed when finding cover to suit your needs.
Kind regards,
Alisa
It really annoyed me how I'd be trying to shop for a quote, and having to hide the quote behind an email and phone number is justifiable, but what I found incredibly annoying was the barrage of cold...
閱讀更多
CX
SPCA Pet Insurance
2 years ago
Hi there,
Thank you for taking the time to share your review with us, I am sorry for any inconvenience caused. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes.
Again, thank you for bringing this to our attention, your feedback has been passed onto the relevant team.
Kind regards,
Scott
Hi there,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
產品評價
交易日期： 15/01/2024
0
分享
可信賴顧客
Feefo 驗證
2 years ago
Very helpful with what I was after
CX
SPCA Pet Insurance
2 years ago
Hi there,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
I feel really bad, I can't remember the ladies name who helped me but she was amazing! Knew her stuff and very down to earth
CX
SPCA Pet Insurance
2 years ago
Hi there,
Thank you for taking the time to share your lovely review with us, we really appreciate it and will share your very kind words onto our team member on behalf.
Kind regards,
Alisa
產品評價
交易日期： 15/01/2024
0
分享
AC
Andrew Clearwater
Feefo 驗證
2 years ago
Andrew Clearwater說了有關 SPCA Pet Insurance:
Friendly staff answered all my questions and competitive pricing
CX
SPCA Pet Insurance
2 years ago
Hi Andrew,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
Very helpful and calm. Got to the point quickly no wolling.
CX
SPCA Pet Insurance
2 years ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
產品評價
交易日期： 11/01/2024
0
分享
GM
Greg Mattison
Feefo 驗證
Cheviot
2 years ago
Greg Mattison說了有關 SPCA Pet Insurance:
The lady who I spoke to she explained everything thoroughly in a way that could understand she is a great asset to you.
CX
SPCA Pet Insurance
2 years ago
Hi Greg,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
產品評價
交易日期： 11/01/2024
0
分享
DJ
Dale Jones
Feefo 驗證
Auckland
2 years ago
Dale Jones說了有關 SPCA Pet Insurance:
Best type of package for our needs and supporting SPCA.
CX
SPCA Pet Insurance
2 years ago
Hi Dale,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
