Simply Cruises 評論

Love the feedback, thank you! The exact words we love to hear! 🎶🥳

Thanks for the review! That's super-quick, and we are glad everything went smoothly for you! Now the cruise countdown is on! ⏰🛳️

Thank you for your feedback regarding your Voyager Club query on 6th August. We're disappointed to read this, as our records show we responded to your initial enquiry within minutes, provided multiple detailed responses with screenshots directly from MSC's system, and ultimately resolved your issue completely within 2 hours - identifying and switching your duplicate Voyager accounts for you. We understand technical booking matters can be frustrating, especially when receiving different information from different sources. Our team always aims to be helpful, which is why we provided visual proof of what we were seeing and took the extra step to call MSC directly on your behalf, even though this wasn't initially requested. We're pleased we were able to resolve your incorrect date of birth issue and update your booking to the correct Voyager account in time for your November cruise. We wish you a wonderful time aboard MSC Poesia.

Thank you for your review! Yes! We are happy you found it straightforward - that's our goal! We certainly do offer the best deals out there (even if we say so ourselves 😉🙌🏻)

Thanks for the review! e-Tickets are automatically sent from our systems when check-in is complete and MSC has created them (there can be a delay between these two events, especially if it is a last-minute booking!) Our systems check six times a day - so once checked in, sit back and await them to turn up in your email! ☺️

Ahh, thanks, Sharon! What a lovely review - we've spent so much time building (and continue to do so!) systems for our customers to make life easy - looks like that work is paying off for you! The more we automate, the better prices we can get for everyone, too! Win-Win! Thanks for booking with us again! 🥳

Thank you for choosing to book with us! So glad we could make it quick and simple, and that you got a great deal. We appreciate the kind words 💙⚓️

Thank you for rebooking with us! We appreciate you taking the time to leave a review ☺️🫶

What a glowing review — thank you! We love going the extra mile (even on Sundays!) to make things smooth and speedy for our customers. That's why we're here every day except Christmas! Your loyalty and support means a lot 😁🙌

Thanks for the review, Lisa! Much appreciated! ✌🏻