Simple, affordable funerals to suit you and your budget
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過去一年 則評價
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TC
Trusted Customer
Feefo 驗證
Merseyside
8 years ago
Trusted Customer說了有關 Simplicity Cremations:
From website visit commencement, to Woodgreen-North London Reception assistance, culminatiing in follow-up advise, information and documentation, a more than satisfying exercise.
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TC
Trusted Customer
Feefo 驗證
8 years ago
Trusted Customer說了有關 Simplicity Cremations:
compassionate, caring, dedicated
Sally
Simplicity Cremations
8 years ago
Dear Miss Ford,
Thank you for your review about the service you received from Simplicity Cremations.
Kind regards,
Sally Harvey
Client Service Manager
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TC
Trusted Customer
Feefo 驗證
8 years ago
Trusted Customer說了有關 Simplicity Cremations:
Recommended
Straightforward and no fuss
Sally
Simplicity Cremations
8 years ago
Dear Mr Briggs,
Thank you for your review in relation to the service provided by Simplicity Cremations.
Kind regards,
Sally Harvey
Client Service Manager
0
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TC
Trusted Customer
Feefo 驗證
Gosport
8 years ago
Trusted Customer說了有關 Simplicity Cremations:
Simplicity
It was as I wanted it!
Sally
Simplicity Cremations
8 years ago
Dear Mr Smith,
Thank you for your review.
I am pleased to hear we were able to provide the service you required.
Kind regards,
Sally Harvey
Client Service Manager
0
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可信賴顧客
Feefo 驗證
8 years ago
Think about forms of address in emails and survey only when finish
Not send out surveys too promptly. The ashes have not yet been returned and it seems to be much more of an complicated form of torture to do so. Also the funeral director's email when the cremation...
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Sally
Simplicity Cremations
8 years ago
Dear Customer,
Thank you for your review.
My apologies that receipt of the survey caused distress, that would never be our intention.
I will be looking at the email you have mentioned also.
Kind regards,
Sally Harvey
Client Service Manager
0
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TC
Trusted Customer
Feefo 驗證
Hull
8 years ago
Trusted Customer說了有關 Simplicity Cremations:
First class
First class service. Lovely staff and so helpful
Sally
Simplicity Cremations
8 years ago
Dear Mrs Boynton,
Thank you for your review and your kind comments about our staff.
Kind regards,
Sally Harvey
Client Service Manager
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可信賴顧客
Feefo 驗證
8 years ago
Simplicity Cremations stated in an e-mail to me, confirming our arrangement, on 2nd February that stated 'I want to reassure you that we will provide our utmost compassion and care at all times'. ...
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Sally
Simplicity Cremations
8 years ago
Dear Customer,
Thank you for your review.
I am very sorry to note the contents of your review and the dissatisfaction with our service.
I will be looking into this matter further and will email you once my enquiries are complete.
Yours sincerely,
Sally Harvey
Client Service Manager
2
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TC
Trusted Customer
Feefo 驗證
8 years ago
Trusted Customer說了有關 Simplicity Cremations:
W O N D E R *** L
Dignity at all times, kind and throughtful. Wonderful service very caring staff thank you
Sally
Simplicity Cremations
8 years ago
Dear Mrs Holmes,
Thank you for your review.
I am pleased to hear that you found the service dignified and thank you for your kind comments about the staff.
Kind regards,
Sally Harvey
Client Service Manager
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可信賴顧客
Feefo 驗證
8 years ago
Quick convenient and sensitively handled experience
It provided me with my exact requirements at a fraction of the cost of the identical service from local undertakers. In fact the same undertaker who quoted the higher price happened to be the same...
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Sally
Simplicity Cremations
8 years ago
Dear Customer,
Thank you for your review.
I am glad to hear you were happy with the service provided by Simplicity Cremations.
Kind regards,
Sally Harvey
Client Service Manager
3
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TC
Trusted Customer
Feefo 驗證
8 years ago
Trusted Customer說了有關 Simplicity Cremations:
Impressed
Very impressed. Questions answered. Very clear website page.
Sally
Simplicity Cremations
8 years ago
Dear My Byrne.
Thank you for your review.
I am pleased to hear you found the service easy to use.
